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Technical Product Manager

London, United Kingdom
Closing date
May 12, 2024

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Ideas | People | Trust

We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.

We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.

We'll broaden your horizons

To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to.

We'll help you succeed

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

In this busy and rewarding role you'll:
  • Be the technical lead and subject matter expert for a portfolio of core, T1 applications.
  • Collaborate with business and technical stakeholders to understand and translate requirements into application-based solutions.
  • Validate and oversee the integration of applications within the BDO environment, including the wider data and application landscape.
  • Analyse existing business processes and workflows, identifying opportunities for optimisation or streamlining and collaborating with business and IT teams to implement improvements.
  • Plan and execute the implementation of new/replacement T1 applications or upgrades to existing applications.
  • Utilise technical knowledge to ensure adoption of best practise configuration within BDO, aligning to IT Governance, Architectural and Security standards.
  • Be responsible for the production of and continuous update of the application technical roadmaps and release management.
  • Be responsible for regular engagement with nominated business stream stakeholders and IT teams, ensuring an understanding of the needs and requirements of both.
  • Represent BDO UK, Stream and IT interests when working with the BDO Network and 3rd party suppliers.
  • Build vendor relationships to help develop their roadmaps in line with BDO UK business requirements.
  • Be responsible for usage reviews and optimising out license spend, feeding into the renewal process to highlight any cost or contractual differences.
  • Be responsible for the management of the 3rd line support for the applications to ensure constant improvement, working with support teams to streamline support processes, identify trends and provide long term resolutions.
You'll be someone with:
  • Proven experience of managing enterprise scale applications in both SAAS and on-premises environments.
  • Experience/understanding of cloud and on-premises Microsoft technologies used in application architecture, eg SQL, Windows Server, Logic Apps and other infrastructure technologies.
  • Experience/understanding of deploying applications utilising InTune/SCCM.
  • Experience and the ability to work in an Agile delivery environment.
  • The ability in technology partner management practices including the ability to lead vendors/partners inline with BDO requirements and standards.
  • Demonstrable knowledge of IT industry trends, suppliers, and products.
  • Experience in ITIL methodology and standards.
  • Good knowledge of BDO products and services advantageous.
You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.

At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We're in it together ; mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO.

We're looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions

We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.



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