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Senior Business System Analyst and Developer, Officer

Employer
State Street Corporation
Location
Gdańsk, Poland
Salary
Competitive
Closing date
Mar 28, 2024

View more

Job Function
Operations
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
Role Summary:

The successful applicant will be required to work within a team structure, in delivering a high value service and in driving service improvements that will provide benefit to the entire user base. Main responsibility is requirement analysis, design and development of new operational processes / functionalities in SS&C Blue Prism Chorus BPM tool.

Processes are built for Operational users across multiple sites namely - Ireland, Luxembourg, Canada, UK, Singapore, Japan, Hong Kong, India at present.

Candidate should have a positive 'can do' attitude, be curious, eager to support colleagues and contribute to the success of the team, department and wider organization.

Responsibilities:

  • Design, develop and implement customer defined business processes and new functionalities using Chorus BPM.
  • Ensure that changes are deployed efficiently and in accordance with BPMN and company standards and best practices while minimizing potential impact on existing processes.
  • Conduct thorough testing of implemented solutions to ensure they meet quality standard.
  • Report progress and escalate risks and issues to Chorus BPM Development Manager.
  • Identify opportunities for process improvement and optimization.
  • Create and maintain technical documentation for Chorus processes.
  • Collaborate closely with business analyst and stakeholders to understand needs, translate them into Chorus BPM requirements and implement updates to existing Chorus processes.
  • Act as Subject Matter Expert in Chorus BPM and processes.
  • Collaborate with cross-functional teams to address and resolved incidents in a timely manner to ensure minimal disruption to business operations.
  • Provide training and support to Operational users and other stakeholders as required, provide curriculum development updates, input, guidance based on experience.
  • Conduct a requirement walkthrough and demo of developed solution as required.
  • Take active part in release of Chorus BPM process changes, product upgrades and Clients migrations.
  • Post production and ongoing support.

Skills and competencies:
  • Practical knowledge about BPMN
  • Relational databases (basic SQL skills)
  • Communicative English (min B2) - support to be provided to English speaking teams
  • Ability to communicate clearly and effectively, both verbally and in writing
  • Exceptional analytical skills and attention to details
  • Business Analysis and requirements gathering skills
  • Excellent research and information gathering skills
  • Innovative and creative - seeks out innovative solutions and champions continuous improvement
  • Initiative - takes independent action and goes beyond what the job or situation require
  • Excellent client's focus as required to obtain business information and assist in solving problems.
  • Prioritization - ability to organize work in order to accomplish multiple and changing priorities within specified timeframe
  • Results oriented - Strives to achieve high levels of individual and organizational performance

Additional Skills (good to have):
  • Web Services
  • JavaScript

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