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Lead Production Services Application Support Analyst

BNY Mellon
Pittsburgh, USA
Closing date
Mar 9, 2024

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time

The Bank of New York Mellon seeks Lead Production Services Application Support Analyst in Pittsburgh, PA, to Assist in maintaining and supporting applications and their operating environments. Respond to alerts and follows standard procedures and documentation for issue resolution. Remote work may be permitted within a commutable distance from the worksite. REQUIREMENTS: Bachelor's degree, or foreign equivalent, in Computer Science, Electronic Engineering or a related field, and four (4) years of experience in the job offered or in a related IT occupation. Four (4) years of experience must include: Supporting multi-currency, multibranch, multi entity processing for Demand Deposit Accounting functionality for cash accounts that are held on behalf of custody, cash clearing, not-in-bank (outsourcing clients) and other clients; Supporting trade processing functionality for Foreign Exchange and Money Markets(deposits, placements, loans, CDs) and cash management features including Zero Balance Accounting, Overdraft Netting, Late Night Investment, Global Late Night Investment and SWIFT receipt and delivery of customer information; Supporting real-time, centralized Funds Control used to control intra-day credit risks on custody and multi-currency cash accounts and automated cash sweeps as well as Liquidity and overnight Investments allowing clients to manage their idle cash and limit their overdraft liability; Conducting change review meetings, managing helpdesk queries, monitoring infrastructure components and reviewing the application health and performance and mitigating issues; Managing incidents tickets, leading root cause investigations for incidents/problems and engaging with required groups including infrastructure support and subject matter experts from application development teams; Preparing applications to failover, stay and run on alternate production datacenters and disaster recovery datacenters to perform business without any interruptions; and Handling the International Organization for Standardization (ISO), and KPMG external audit meetings. Qualified applicants please apply online at and utilize reference code #50615. Please indicate "referral source - advertisement - WEB."

Employer Description:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

EEO Statement:

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

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