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L1 - L2 Support - Top Tier Bank - SBL

TEKsystems Hong Kong
Hong Kong, Hong Kong
Closing date
Feb 28, 2024

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Job Function
Risk Management
Industry Sector
Finance - General
Employment Type
Full Time
A top tier investment bank is looking for an experienced application support to join the technology team to focus on SBL. It is an international environment, growing and money-making business for you to join and grow together.

  • Provide L1/L2 Support
  • Work closely with traders, operations teams, and developers to identify and resolve intricate application-related issues.
  • Monitor the stability, performance, and availability of applications,
  • Create, maintain, and optimize SQL queries to extract data and generate reports to meet business and operational requirements
  • using C#, PowerShell, and other relevant technologies to automate routine tasks, troubleshoot issues, and enhance system efficiency.
  • Participate in the RAD
  • Troubleshoot application errors, engage in debugging and resolution of technical issues, and provide technical guidance to the team.
  • Troubleshoot, debugging, documentation, develop and maintain scripts,
  • Ensure compliance with internal and external regulations and security policies.

  • Strong experience in providing production/application support for SBL business
  • Knowledge of PowerShell, SQL, FIX, configuration management systems, market data products.
  • Basic knowledge of networking and storage concepts.
  • Strong analytical and troubleshooting skills.
  • RAD expeirence is a huge plus

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