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Senior Analyst, Client Service

BNY Mellon
Manchester, United Kingdom
Closing date
Mar 13, 2024

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Senior Analyst, Client Services
Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.
With over 239 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
We're seeking a future team member for the role of Senior Analyst, Client Services to join our Clearance & Collateral Management Team. This role is located in Manchester and is Hybrid.
The Clearance and Collateral Management line of business helps clients optimize their collateral portfolio and oversees their post-settlement activities. The Middle Office team is diverse and creative who are now seeking to expand its presence in Manchester.
In this role, you'll make an impact in the following ways:
The Clearance and Collateral Management line of business helps clients to optimize their collateral portfolio and oversee their post-settlement activities at BNY Mellon.
The Middle Office team is a diverse and creative team currently based in Brussels, seeking to expand its presence in the BNY Mellon Manchester office site.
Based in Manchester, your role as senior analyst will provide you with the unique opportunity to work directly with the world's largest and most prestigious banks/broker dealers and participate in the creation and expansion of our operational Middle Office in the BNYM Manchester site. You will:
  • work in a team where staff members' well-being, cultural diversity and (life) experience are valued
  • help clients succeed in their daily collateral activities
  • ensure that the risk inherent to the daily activities of the team is mitigated
  • question the status quo whenever an improvement is needed
We seek an organized/open minded and detail-oriented new member who can manage responsibilities, demonstrates a team/group spirit, and is eager to learn and grow.
The Middle Office team acts both as service provider for Client Servicing teams within Clearance and Collateral as well as service receiver for a range of post-settlement services (income, corporate action, and tax payments) provided via the BNY Mellon "custody" channel for Collateral Provider clients.
The Middle Office team oversees the reconciliation of clients' assets and cash via various systems (e.g. Nexen overdraft, TLM, Collateral platform) in most markets serviced by BNY Mellon (America, Europe, Middle East, APAC). We work in close collaboration with our partners in custody, overseeing the quality of their services and ensuring the seamless intermediation of client queries and escalations via eCRM. Our team ensures that, at all times, CCM cash and assets under custody remain in compliance with regulations such as CASS, CAP and GAS.
Working in the Middle Office team in Collateral will allow you to work in a team where the wellbeing/respect of everyone is key, build a network of peers within Clearance and Collateral Management (CCM) and gain experience working directly with our CCM partners. Furthermore, this function puts you in a unique position: as you gain in expertise, you will also start connecting the dots between our CCM projects/compliance teams and CCM operational flows, in the context of (large-scale) projects and audits.

To be successful in this role, we're seeking the following:
  • Demonstrate energy, enthusiasm, and ability to take responsibility in implementing changes
  • Flexible and willing to work in shifts
  • Reliable, team player with a strong sense of responsibility toward clients and the team
  • Ability to thrive in a fast-moving, dynamic environment and to handle and prioritize multiplicity of tasks during the day and at certain points in the day
  • Quick learner, strong capacity to work autonomously and to be very stress resistant
  • Excellent analytical, problem-solving and organisational skills
  • Able to think independently and to question issues or procedures with a view to improvement
  • Ability to take initiative and demonstrate ability to work independently on tasks when needed
  • Minimum bachelor's degree or the equivalent combination of education and experience is required
  • A number of years total work experience preferred.
  • Experience in an operational area and/or client services preferred. Experience in Corporate actions is a plus.
At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:
  • Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
  • Bloomberg's Gender Equality Index (GEI)
  • Human Rights Campaign Foundation, 100% score Corporate Equality Index
  • Best Places to Work for Disability Inclusion , Disability: IN - 100% score
  • 100 Best Workplaces for Innovators, Fast Company
  • CDP's Climate Change 'A List'
Our Benefits:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Employer Description:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:

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