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Outsourcing Delivery Manager

S&P Global
Manchester, United Kingdom
Closing date
Dec 21, 2023

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Outsourcing Delivery Manager

The Team:

Solutions Operations is the industry leader in leveraged loan, private equity and high-yield solutions and provides comprehensive products and services for portfolio management, administration, reporting, and analysis. Through our numerous platforms, managed services, or full outsourcing to front to back-office functions, Solutions Operations offers flexible and unique solutions tailored to client needs.

The Impact:

Outsourcing delivery associate is responsible to learn various nuances of loan operations and its impact on clients. An associate is expected to quality check activities/transactions which results in better client experience and satisfaction with our deliverables. Adapt quickly to changing business/client needs to pivot comfortably in fast-paced environment.

What's in it for you:

An individual will be aligned within our finance operations vertical and will be responsible to manage daily BAU, conducting analysis and reconciling client transactions. You will be communicating with global business partners to understand changes in process and implementing process changes in-house.


Assist with the understanding and onboarding of new clients and products including development of relevant procedures and documentation.
  • Supervise the daily activities of a cross-regional Cash Reconciliation team.
  • Assist with the understanding and onboarding of new clients and products including development of relevant procedures and documentation.
  • Provide expertise in the reconciliation processes for various financial products ensuring team members are fully trained and can
  • Liaise with clients to ensure optimal service delivery, manage client expectations, and build strong business relationships.
  • Demonstrate an in-depth understanding of the industry to facilitate decision-making and strategy development.
  • Ensure adherence department procedures and company policies for all reconciliation processes.
  • Collaborate cross-functionally with other teams to align processes and goals.
  • Perform important risk management responsibilities and requiring an in-depth knowledge of industry standards & practices.
  • Embody a team-orientation approach creating an atmosphere where analysts can be their best.
  • Demonstrate excellent analytical skills with the ability to manage competing tasks and prioritize risk accordingly
What We're Looking For:
  • Proven experience in a leadership role, with a focus on team management and strategic oversight.
  • 3 to 5 years' experience in the finance sector, with a strong focus on cash management/reconciliation for syndicated bank loans, middle market, private debt, CLOs, and TRS servicing.
  • Demonstrate an in-depth understanding of the loan industry to facilitate decision-making and strategy development.
  • Excellent communication and interpersonal skills, with a demonstrated ability to work effectively with diverse teams across different geographical locations.
  • Bachelor's degree in finance, business administration, or equivalent experience is required. Advanced degree or relevant professional certification is a plus.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person."

US Candidates Only: The EEO is the Law Poster" describes discrimination protections under federal law.

20 - Professional (EEO-2 Job Categories-United States of America), OPRTON202.1 - Middle Professional Tier I (EEO Job Group)

Job ID: 295108
Posted On: 2023-12-15
Location: Manchester, Manchester, United Kingdom

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