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State Street Global Advisor- Revenue Management- Assistant Manager

State Street Corporation
Bangalore, India
Closing date
Dec 19, 2023

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Assistant Manager - Billing
Job Responsibilities:

  • To quickly understand / self-learn end-to-end Revenue Management Cycle (client account setup, account maintenance, monthly accrual, true-up, client invoicing, account receivable, etc.) of the company. Able to assume responsibilities for all activities and tasks within the group.
  • To handle the billing functions independently with minimum supervision; to work on critical billing tasks/special project with strict deadlines & quality check the invoices with 100% accuracy
  • To take initiatives on process improvement; identify opportunities for improving the efficiency of the process, ability to analyze process for re-engineering opportunities
  • Ensure that all work items are completed as per the agreed SLA. Plan and coordinate non-standard activities. Assist in the oversight of written procedures.
  • Handling Client Inquiries and ensure timely response & getting the invoices right the first time
  • Prepare the weekly / monthly/ quarterly MIS reports
  • Escalate all issues properly, in time, to the appropriate level, to avoid any adverse impact on the business
  • Ensure that the gaps in the process are highlighted and that there are adequate controls in place to fill the gaps

  • Provide manager with feedback and suggest improvements on performance of team
  • Identify the training requirements of the team members and work with the Training Team on providing the required trainings
  • Collaborate with the team / manager / stakeholders both onshore and offshore

Client Relations
  • Establish good relationships with Client Onboarding team, Client Service Officer's team, Relationship Manager's team with whom the team will need to interact on a regular basis.
  • Act as a liaison between internal and external clients
  • Monitor the exceptions and ensure that they are resolved in a timely manner

Key Skills Required:

  • Domain Knowledge of Asset (Investment) Management industry
  • Knowledge in accounting (especially revenue recognition)
Strong in Microsoft office tools (Excel, Word, Power Point)
Experience & Education
  • Total work experience of 7+ years
  • 3+ years related experience. MBA finance / Bachelors in Commerce

Inter-personal skills

  • Good written and verbal communication
  • Team Work and Collaboration
  • Client Focus and Business delivery
  • Ability to prioritize multiple responsibilities to meet internal and industry deadlines
  • Stake holder management

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