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Manager, Deposits Transactional Banking and FX (Payments) - Hang Seng Bank (HK)

Hang Seng Bank Limited
Hong Kong, Hong Kong
Closing date
Oct 9, 2023

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Job description
A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Manager, Deposits Transactional Banking and FX (Payments)
Personal Banking Products
Deposits, Transactional Banking & FX

We are currently seeking a high caliber professional to join our department as Manager, Deposits Transactional Banking and FX (Payments).

Principal responsibilities:
  • Manage and execute implementation of Retail payments initiatives, ensure quality deliverables which meet internal and external customers' requirements
  • Plan, formulate and deliver business strategic KPIs or initiatives aimed at achieving seamless customer experience, streamlining the end-to-end operation process, sustaining business growth and competitive edge of Retail payment products and services
  • Maintain timely communication with various stakeholders throughout the product lifecycle to ensure requirements are aligned with business objectives
  • Liaise with various stakeholders to manage initiatives to address the changing customer and business needs
  • Prepare relevant strategy papers, business proposals and reports for presentation to senior management
  • Keep abreast of the latest compliance requirements of the Group, Bank and regulatory authorities, initiate necessary internal and external communication plan, internal procedural and system changes
  • University Degree or other relevant post graduate qualification
  • Minimum 7 years' experience in Retail payments product management or related, prior experience in retail digital channel development or multi-functional projects would be an asset
  • Strong project management skills, ability to work with minimal supervision
  • Numerate, positive, flexible and self-motivated individual
  • Strong business acumen and analytic skills, able to navigate conflicting priorities
  • Shown strong situation awareness, strong desire to learn and able to work in Agile environment
  • Proficiency in both English and Chinese
Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

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