VP - UI/UX Designer -Design Systems (Hybrid)

The User Experience Sr. Manager / UI Designer is a senior level role, in the research, analysis and design of digital products and solutions. User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the delivery of interactive prototypes and high-fidelity designs to our development partners.

The UX Design Group's primary goal is to design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients' needs.

Responsibilities:

• Lead multiple projects from start to completion, with overall responsibility for design delivery
• Work with high-quality teams, coaching junior designers.
• Manage the UX research and design for the team, ensuring a formal process is used to deliver high quality, repeatable results.
• Identify metrics and data to support decision-making, guiding tech partners where needed to add necessary metrics
• Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions
• Create wireframes, prototypes, and high-fidelity designs
• Perform various flavors of testing to validate and inform design decisions
• Provide development teams with high quality assets, handover, and ongoing guidance to ensure they have all they need to implement your designs, with regular UX review checkpoints as needed.
• Adopt and advocate for Citi Design System and ensure design strictly complies with Citi Design System
• Direct engagement with clients whenever necessary and possible
• Keep up to date with the latest UX practices, innovations, and tools
• Ensure all designs comply with ADA/WCAG standards for accessibility
• Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed
• Confidently challenge substandard work within the team, and provide constructive feedback, coaching and guidance to resolve
• Identify and articulate design and technical conflicts between colleagues and/or local stakeholders and help to resolve these.
• Promote the value of UX within the wider organization
• Contribute to the wider UX community of practice Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5-8 years of relevant experience
• 5+ years as a senior designer with a demonstrated desire/aptitude to lead a team
• Proven time and project management skills
• Experience working with senior clients, stakeholders, and developers
• Strong communication and presentation skills
• Strong skills in professional design tools specifically Figma
• Experience working with agile methodology
• Financial services knowledge or experience
• Practical knowledge of HTML/CSS is desirable

Education:

• Bachelor's/University degree, Master's degree preferred

#LI-Hybrid
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Job Family Group:
Technology
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Job Family:
Digital Design Engineering
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Time Type:
Full time
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