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Associate Director, Business Banking

Standard Chartered Bank
Singapore, Singapore
Closing date
Oct 28, 2023

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Description - External
Role Responsibilities
Standard Chartered Bank's Business Banking ("BB") aims to provide companies with turnover of up to US$50mio in Singapore a suite of products that meets their Trade & Working Capital financing requirements.
As a Relationship Manager, in addition to providing team support to your counterparts, you will be expected to actively acquire New-to-Bank (NTB) accounts and develop the accounts to meet and exceed quarterly sales targets and to prepare quality Business Credit Applications (BCAs) that are structured and well thought-out to deliver sound credit assessments for medium enterprises clients with sales turnover up to US$50mio.
You must have, or be prepared to quickly demonstrate a keen understanding of:
  • All the products available to the clients, including all Trade & Working capital facilities, Cash Management, Investments, Insurance, and Foreign Exchange hedging solutions;
  • An ability to recommend and place the appropriate product to maximize the clients' affinity to the bank;
  • How to appropriately price products and recommend adjustments based on credit and other risks;
  • An ability to identify credit risks and mitigants pertinent to the client and recommend appropriate covenants and risk triggers (CaRTs) to suitably ringfence and support a viable credit proposition.
  • The relationships that you manage and positioning of those businesses that allow them to generate consistent profits.
Ensure that you are adequately equipped to advise clients to deliver the premium service expected.
  • •Prospect and onboard new client relationships to grow the bank's revenue base.
  • •Formulate account plan with appropriate products & solutions by proactively identifying clients' needs, to deepen the banking relationship and to grow the Bank's wallet share.
  • •Manage portfolio of client relationships within to ensure quarterly new revenue growth increases at the expected rate accorded to your seniority / rank.
  • To prepare quality Business Credit Applications (BCAs) and to recommend appropriate credit facilities. There will be emphasis on credit report writing as well as risk analysis and due diligence.
  • To ensure timely adherence of credit reviews for the borrowing clients in your portfolio.
  • To proactively provide constructive and insightful suggestions for the improvement of the overall business.
  • Ensure that there you abide strictly within the code of conduct expected of you within the bank, and demonstrate alignment with the values of the bank.
Performance Measures
To achieve new sales and revenue growth targets through New-to-Bank client acquisitions, active cross-selling of products and deepening of wallet share
  • To ensure delivering the targets for yourself in terms of NTB and New Sales submissions.
  • Manage portfolio of client relationships within your portfolio to grow revenue from the portfolio at a 50% compounded annual growth rate.
  • To achieve Trade & Working Capital Assets Growth targets.
  • To ensure healthy growth and utilisation of Trade & Working Capital facilities of client relationships within your portfolio.
Portfolio Measures
To ensure complete compliance and quality of work that meets internal and regulatory requirements.
  • Bank's interest must be protected at all times. Raise any risk concerns in writing immediately to seniors. Ensure Bank's is never at risk from your action, or inaction.
  • Compliance with all the Bank's policies without any delays.
  • To engage relationships to ensure that:
    a. At least 40% of your relationships use SCB as their primary bank; and
b. At least 50% of your relationships use SCB as the secondary bank.
  • To engage Product team to provide banking services at corporate and individual level. Drive cross product sales of all the Bank's products and services for corporate and personal level.
  • On a reasonable basis, to revert to all customer queries within 1 business day
  • •Familiar with working capital financing cycle and products for operating entities.
  • •Keen understanding of adherence to credit underwriting requirements including financial statement analysis, credit analysis and analytical thinking.
  • Keen awareness of knowledge of competitive environment and good negotiation and closing skills.
  • Knowledge of competitive environment in order to position Bank's products appropriately.
  • Familiar customer due diligence processes including FATCA and CRS adherence.
Work Ethic
  • Punctual at work and when visiting customers;
  • Self-driven, self-motivated, and a pro-active approach toward resolving issues.
  • Responsive, contactable and accountable to clients and internal stake holders.
  • Team player ready to grow business, and ready cover team members' duties as necessary.
  • Appropriate dressing that must meet Bank's standards.
  • Self-driven, self-motivated, and a pro-active approach toward resolving issues.
Our Ideal candidate
  • Bachelor's Degree in accountancy, Banking & Finance, Economics or comparable.
  • 7 + years of relevant working experience in a financial institution, preferably with experience handling medium enterprises clients.
  • Strong analytical, reasoning, and presentational skills focused on the assessment and calibration of credit risk.
  • Relevant candidates with more experience will be considered for more senior grades..
Role Specific Competencies
  • Familiar with customer due diligence processes including FATCA adherence.
  • Knowledge of competitive environment in order to position Bank's products appropriately.
  • Familiar with basic mortgage financing principles including TDSR framework and applications.
  • Familiar with basic working capital financing cycle and products for operating entities.
  • Keen negotiation and closing skills.
  • Knowledge and ability to determine and satisfy client needs and maintain a partnering relationship during engagements; includes influencing, communicating, presenting, facilitating, managing and developing others
  • Knowledge of organizational strategies, tools and techniques for understanding the needs of customers; ability to utilize these to create additional sales.

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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