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UHNW Assistant Relationship Manager

UBP - Groupe Union Bancaire Privée
London, United Kingdom
Competitive + Bonus
Closing date
Oct 19, 2023

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Job Function
Wealth Management
Industry Sector
Finance - General
Employment Type
Full Time

Union Bancaire Privée (UBP) is one of the largest family-owned private banks in the world. What makes UBP really unique is its corporate culture, which combines modernity and tradition. Although UBP was founded in 1969, its origins can be traced back to the 17th century and the start of a long line of financiers and diplomats of whom Edgar de Picciotto and his descendants are the successors. Today, the Bank's staff draw their inspiration and drive from the founding family's subtle blend of strong moral values and pragmatism, which to this day remain the key to UBP's success. At UBP you will find intellectual stimulation in a challenging environment; autonomy and independence; recognition for your achievements and strong emphasis on continual professional development.


An exciting opportunity to join two senior Relationship Managers focusing on developing a book of Ultra High Net Worth clients. Directly assist some of the most sophisticated and interesting clients in Wealth Management and form part of the broader UBP London Team.


The primary responsibility of the Assistant Relationship Manager (ARM) is to work as a Team with dedicated Relationship Managers, enabling them to focus on deepening their relationship with the existing client book and acquire new relationships. To provide impeccable client service, in an efficient and timely manner. An ARM supports with the day-to-day administration of the Bank's relationship with Private Banking clients, understanding their requirements and needs and acting accordingly in their best interests, in a regulatory compliant and commercial manner.

  • Work as a team with the dedicated Relationship Managers (RMs), management and support functions to draw excellent client outcomes and free the RMs time
  • Multi-task, prioritise efficiently time constrained tasks while simultaneously managing efficiently longer-term tasks. With the ability to work in a highly pressurised environment by meeting both client and internal deadline
  • Generating client update presentations and pitch-books
  • Executing client orders (FX, Cash, Equities, Fixed Income etc.)
  • Research, review and submit mortgage and Lombard loan requests
  • Preparing client meetings and completing resulting follow-ups
  • Processing client account opening from inception to completion, including gathering all necessary KYC and AML documentation
  • Strong knowledge of the Know Your Client (KYC) and Source of Wealth (SOW) requirements and being able to research publicly available information on clients and prospects and summarise them efficiently in a chronological order, including referring to the evidence found, according to the bank's requirements
  • Initiate projects to enhance existing processes and contribute ideas for improvements to the team and to management
  • Ability to get things done, utilise persuasion skills and find solutions
  • High attention to details, ability to learn new procedures and systems quickly
  • Can do attitude and ability to form trusted relationships with internal stakeholders and clients
  • To adhere to the Bank's Policies and Procedures and act in accordance with the regulatory requirements and standards under the Financial Conduct Authority (FCA and Prudential Conduct Authority (PRA). To undertake to comply with the principles and codes and practices for approved persons and the rules of the FCA and PRA


Regulatory Requirements:

Control function: Certified

  • Possess a Commercial/Finance/banking oriented education and degree

Skills and Knowledge:
  • Experience of working as an assistant in private banking or in another client facing front office role
  • A good understanding of the private client industry and its products
  • You understand and enjoy dealing with sophisticated private investors
  • You are a strong team player who is highly organised, logical in your approach, have an eye for detail, and are able to handle many parallel tasks
  • You are a self-starter who is able to identify and solve problems independently
  • You have a good knowledge of Microsoft Office
  • Excellent communications skills - written and verbal, additional languages are beneficial
  • Previous experience onboarding complex, UHNW structures (including trust and corporate accounts)


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