Analyst, Corporate Actions, Wealth Management Operations, Technology & Operations

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Provide support on corporate actions activities, identify and resolve exceptions
• Ensure corporate actions deadlines are fully met to limit any exposures
• Convey and manage entire voluntary event deadlines with clients and front office
• Handle proxy voting request from clients
• Exercise good judgment to promptly resolve and/or escalate problems/discrepancies within established timelines and document clearly all occurrences and exceptions for future reference
• Ensure all incoming emails and instructions are responded to in a timely manner
• Contribute ideas and recommendations to improve process efficiencies and increase risk mitigation
• Handle internal/external customer complains tactfully and ensure responsive problem solving for enquiries from branches and other units/parties within benchmark
• Perform checking and reconciliation of general ledgers and other system records

Requirements

• University graduated in Finance, Business Administration or relevant disciplines
• Minimum 2 years' experience in corporate action or custodial operations
• Good understanding of the entire process of corporate action operations
• Good interpersonal and communication skills
• Good sense of risk awareness
• Able to perform teamwork & collaborate with subordinates
• Knowledge of backend corporate action operations and basic understanding on the operations of custodians;
• Strong problem-solving skills and capability to adapt to changes
• Hong Kong public holiday support may be required

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.