Head, Communication Surveillance Technology

Standard Chartered Bank
Singapore, Singapore
Jun 07, 2023
Jun 11, 2023
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Job Summary
We are seeking a highly motivated Agile Delivery Head to be part of Surveillance and Conflicts Technology highly skilled in delivering and integrating in house development components and vendor platforms. Delivering value to our customers is at the core of what our teams do - this role should be able to manage multiple agile squads driving, managing and governing the entire delivery via JIRA tool.
This role leads the change and transformation in Trade and Communication Surveillance technology, works with multiple software teams to help them become high-performing and consistently deliver upon their sprint commitments through coaching, mentoring, and addressing challenges to delivery
• Awareness and understanding of the Group's business strategy and model appropriate to the role.
• Drive the Transformation towards highest level of Agile delivery model maturity and excellence
• Drive optimisation with a rigorous focus on efficiency and effectiveness
• Awareness and understanding of the wider business, economic and market environment in which the group operates.
• Ensure technology deliveries are completed based on Refinement Forum commitments
• Role requires strong domain knowledge in Market Abuse Regulations, Financial Market Products, Trade and Communication Surveillance Process knowledge.
• Plan, forecast and track the investment spend month on month within 2% tolerance.
• Manage the Scrum on Scrum and cross Squad dependencies for a smooth, frequent production releases.
• Optimise the communication channels in line with Agile Best Practices
• Optimise the number of meetings outside Scrum ceremonies
• Ensure everyone is following best practices of Agile Delivery. All communication related to delivery moves to JIRA or ADO and not done through emails.
• Ensure vendor relationships are appropriately managed in partnership with Supply Chain Management Team and deliver value including Service Review Meetings.
People & Talent
• Lead the high performing Scrum Masters and the Technology Delivery Team (Analysis, Development and Testing).
• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
• Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
• Employ, engage and retain high quality people.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives
Risk Management
• Responsible for identifying, assessing, monitoring, controlling, and mitigating risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them
• The ability to interpret the Group's financial information, identify key issues based on this information and put in place appropriate controls and measures.
• Ensure compliance with the Application Delivery / Change Release Process such as RAT/SIA.
• Ensure full compliance with Cloud Governance (Leap Process) and associated risk / control approvals.
• Responsible for assessing the effectiveness of the Group's arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering 'effective governance'; capability to challenge fellow executives effectively.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct .
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Global Head, Legal and Compliance Technology
• Domain Head - Employee Conduct & Surveillance.
• Head of Financial Markets Compliance Surveillance
• Head of Sales & Suitability Compliance Surveillance
• Head of Compliance Surveillance Data & Analytics
• Global Head - Change Management - CFCC
• Chief Product Owner / Product Owners - Surveillance
• Product Managers - Surveillance
Other Responsibilities
• Embed Here for good and Group's brand and values in Technology Services - Functions.
• Perform other responsibilities assigned under Group, Country or Functional policies and procedures.
• Bing continuous improvement culture in the team and work with SRE Lead to bringing automation first attitude of team
Our Ideal Candidate
  • 15+ years of experience with exposure in Trade and / or Communication Surveillance, Financial Markets / Trading Floor
  • Technology delivery experience in Hadoop, Microservices, AWS / Azure Cloud
  • Proven delivery track record in agile software delivery (scrum) having multiple squads
  • Should have experience in managing large teams, ideally 20+ team members
  • AI/ML knowledge will be an advantage
  • Academic or Professional Education/Qualifications: Tertiary qualification, Computer Engineering / Computer Science preferred.
  • Licences and Certifications/accreditations: Cloud, PMP, Scrum

Role Specific Technical Competencies
  • Agile Delivery (Scrum)
  • Domain Knowledge (Financial Markets, Trade, Communication Surveillance)
  • Manage Stakeholder
  • Manage vendors
  • Manage People
  • Manage Risk
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  • Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
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