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Business Support Analyst, State Street Global Advisors, AVP

State Street Corporation
Stamford, USA
Closing date
Jun 23, 2023

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Who we are looking for
State Street Global Advisors Application Technology Solutions (ATS) in Stamford, CT is seeking a Business Support Analyst to assist with issue resolution, vendor management, and training to insure operational excellence of an integrated investment platform that supports a global user base of 200+ users across Front, Middle and Back office functions.

This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

Why this role is important to us
The team you will be joining is a part of State Street Global Advisors, one of the largest asset managers in the world. We partner with many of the world's largest, most sophisticated investors and financial intermediaries to help them reach their goals through a rigorous, research-driven investment process. With over four decades of experience and trillions of dollars in assets under management, we offer one of the broadest selections of services across asset classes, risk profiles, regions and styles. As pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest.
Join us if making your mark in the asset management industry from day one is a challenge you are up for.

What you will be responsible for
As a Business Support Analyst in the ATS organization you will
  • Monitor and support user workflows and technical integrations across the platform and interfacing corporate systems.
  • Triage and engage appropriate internal and vendor teams to insure timely resolution of issues.
  • Assist with tracking and prioritization of requests with the vendor support team.
  • Assist with on-boarding of new clients and new instruments to support business growth.
  • Prepare requirements and Operational Job Documentation for new inbound and outbound integrations to the platform.

What we value
These skills will help you succeed in this role
  • Strong analysis skills, at both the business level (analyzing business process, workflows, and operations) and at the information level (how data and information is sourced and loaded).
  • Strong problem-solving skills and ability to facilitate a shared understanding of a problem and the possible solutions.
  • Strong critical thinking skills, including considering stakeholder needs and asking probing questions until the real needs are surfaced and understood.
  • Strong interpersonal communication, collaboration, and facilitation skills.
  • Highly organized, with ability to work on multiple related initiatives
  • Ability to work independently.

Education & Preferred Qualifications
  • Bachelor's degree in a relevant field of study.
  • 2-5 years proven experience in the Financial Services industry.
  • Knowledge of the Asset Management or Investment Management industry and data
  • Able to functionally understand technical system architectures
  • Experience working with Excel and MS Office
  • Demonstrated experience working in an environment managing multiple, concurrent deliverables with shifting priorities, demands, and timelines.
  • Results oriented ownership mentality.
  • Strong technology insights with demonstrated ability to work across business lines.

Additional requirements
  • Prior experience with the Aladdin investment platform a strong plus.
  • Strong Excel skills.
  • Working knowledge of SQL and Database skills.

Are you the right candidate? Yes!
We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street Global Advisors
What We Do. As the asset management arm of State Street Corporation, State Street Global Advisors has served the world's governments, institutions and financial advisors for over four decades. With a rigorous, risk-aware approach built on research, analysis and market-tested experience, we build from a breadth of active and index strategies to create cost-effective solutions. As stewards, we help portfolio companies see that what is fair for people and sustainable for the planet can deliver long-term performance. And, as pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest. As a result, we have become one of the world's largest asset managers with trillions of dollars under our care.
Our Mission. At State Street Global Advisors our mission is to invest responsibly to enable economic prosperity and social progress. We are driven by a desire to help our clients, and those who rely on them, achieve a better future. We have a long history of developing innovative investment strategies to provide our clients with reliable and transparent returns, cost-effectively, and without excessive risk.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Company: State Street Global Advisors

Salary Range:
$105,000 - $165,000 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

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