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Account Mgr, WM Advisory

Northern Trust
Chicago, USA
Closing date
Jun 27, 2023

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

We have a balanced hybrid working model to ensure you get the flexibility you need and the successful candidate will spend their time between working in the office and working from home.

Key Responsibilities of the Account Manager, Wealth Management Advisory :

This position is responsible for administering and serving client relationships on a Wealth Advisory team that consists of complex fiduciary, investment management, and/or custody accounts for individuals and families that have $10 million or more in investable assets. Duties include supporting a Senior Trust Advisor within a multi-disciplinary team with client servicing duties and overseeing a broad range of fiduciary, administrative, operational, and transaction activities as described below.

Major Duties

1. Coordinates account administration for fiduciary, investment management, and/or custody accounts for complex client relationships.

2. Interacts with the Operations team and other partner areas to oversee and coordinate daily client activity, transaction processes, and obtaining appropriate documentation.

3. Develops and maintains working knowledge of governing documents and account agreements.

4. Receives service requests from clients and partners, and communicates to service partners; obtains appropriate information from partners and clients to facilitate service changes or transactions.

5. Oversees development of appropriate action plans for client servicing events and ensures execution and follow-up; communicates with clients regularly to inform them of account set-up or status, document requests, or other information.

6. Engages operations and other support areas on providing timely and accurate administrative service.

7. Identifies service efficiency enhancements, process improvements, and service delivery using creative and proactive measures.

8. Develops and maintains a working knowledge of various business applications critical to relationship management including client on-line tools.

9. Assists a Senior Trust Advisor in account acceptance process, discretionary request analysis and process, compliance management and annual account review process; ensures appropriate documentation is collected and imaged; ensures system information is up-to-date; ensures accurate set up and review of fees; documents services provided, and ongoing written communications with client as appropriate in managing daily activity.

10. Assists Trust Advisor with business development and client presentations.

The Successful Candidate Will Benefit From Having:
• Excellent oral and written communication skills are required
• In-depth Functional / Industry Knowledge of personal trust, estate, guardian and Advisory services and products, usually acquired through related work experience
• Knowledge of internal bank trust functions
• Analytical, problem solving, and organizational skills
• Highly flexible and adaptable to change
• Technical skills / systems knowledge
• A College or University degree and/or relevant proven work experience is preferred
• Demonstrated experience in financial servicing or related experience/credentials preferred.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Additional Information

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