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Client Service Operations Specialist, Officer

Employer
State Street Corporation
Location
Frankfurt am Main, Germany
Salary
Competitive
Closing date
Jun 1, 2023

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Job Function
Operations
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
Client Servcie Operations Specialist, Officer

Who we are looking for
State Street Collateral Management Team is looking for a Senior Associate. The ideal candidate is detailed oriented and has the ability to analyze a problem or workflow,and understand collateral processes from end to end. The ideal candidate will also need to have experience in client relationship management, excel knowledge, be organized and team oriented as we work in a fast paced environment.

Why this role is important to us
The team you will be joining is a part of State Street Global Markets (SSGM). When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSGM business unit. As our investment research and trading arm, SSGM's number one goal is to enhance and preserve our clients' portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world.
Join us if making your mark in the capital markets industry from day one is a challenge you are up for.

What you will be responsible for
As Client Servcie Operations Specialist, Officer you will
Carry out core and complex processing activities in accordance with established procedures
Ability to multitask, ensure accuracy and execute against pre-determined deadlines
Perform custom work for complex funds, look for ways to standardize when possible
Handle complex issues and escalate as needed acting with a sense of urgency
Accountable for quality, accuracy and timeliness of results
Train staff on basic principles of process
Identify and report all risk and compliance issues, breaches and suspicious activities
Build and manage the flow of information and data to ensure an accurate output with limited issues and exceptions
Act in accordance with Risk Excellence as part of our Way Ahead foundation
Share responsibility with lead, manager and staff for resolving any issues related to processing activities and for accurate and timely processing and delivery
Maintain specialist knowledge and skills that are essential in performing the job effectively
Interact with internal and external clients to provide comprehensive support including complex accounts
During the course of normal day to day operation, be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures

What we value
These skills will help you succeed in this role
Proven negotiation and influencing skills.
Demonstrated creative problem solving skills
Strong Excel Skills preferred

Education & Preferred Qualifications
Bachelor's degree or equivalent work experience and a focus in finance or related field preferred.
+2 years of related professional experience.

About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers

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