Manager, Core Card Products - Hang Seng Bank (HK)

Job description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Manager, Core Card Section of Card and Acquisition

Principal responsibilities

• Responsible for formulating card product strategies, implementing marketing programmes to grow the card-in-force of Hang Seng credit cards and achieve other KPI of business targets
• Manage the portfolio of credit cards to grow the card base and usage, as well as assist in the development of new product features to expand card portfolio and co-ordinate with internal departments to enhance customer experience
• Maintain good relationship with external business parties required to build card value proposition such as joint promotion partners and card schemes to solicit their supports and explore new business opportunities
• Manage effectively and efficiently on marketing budget and product financials

Requirements

• University degree in Business Administration or a related discipline
• Minimum of 10 years' of working experience in credit card product management with at least 3 years in managerial grade
• Strong business acumen and numeric sense
• Strong interpersonal, communication and presentation skills
• Great sense of ownership and ability to work independently with good problem solving skills

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The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.