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Lead, TTO Transformation Initiatives

Standard Chartered Bank
Singapore, Singapore
Closing date
May 28, 2023

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Role Responsibilities
A Bank with a soul

  • We are a global bank which is big enough to be relevant to the world's most sophisticated corporations but small enough to be local, nimble and innovate. We tap into our DNA as a global trade bank, committing to the dynamic market where we have operated for over 150 years. We link these markets with each other, as well as to Europe and the Americas, to help our corporate and institutional clients manage their global investing and financing needs. In addition, we use our deep knowledge in local markets to help our customers and clients grow, invest and protect their wealth.
  • We believe that every one of our colleagues plays a tangible role in delivering our purpose and we all feel strongly about living our valued behaviours and our brand promise - Here for good. Our unrivalled network and unique culture make this organisation special and creates opportunities for unparalleled career and development experiences. The success of the Bank hinges on how we harness our unique strengths, create an inclusive and flexible environment, and where our people feel empowered to use the freedom and accountability that we give them to go above and beyond for our customers.
What is the Opportunity?
  • We are seeking a talented and highly motivated individual to join TTO Transformation. The TTO Transformation team are responsible for managing the implementation of Strategy '25 within the TTO (Transformation, Technology & Operations) organisation. This role will require the successful individual to work across all aspects of the transformation, including providing support for the scoping, shaping, solutioning and execution of a wide range of TTO Transformation Initiatives. The individual will gain first hand exposure to organisational transformation including defining and driving changes in TTO's operating model and organisation design, as well as developing and implementing organisational strategy relating to its workforce, location, vendor and real estate. The candidate will require excellent coordination, consultation, project management, communication and stakeholder management skills to successfully deliver the strategy.
Strategy and Transformation
  • Understand and articulate the strategic goals and objectives of TTO Strategy '25 and support its implementation across the TTO organisation.
  • Support the definition, shaping and solutioning of transformation initiatives that enable the implementation of Strategy '25.
  • Support the definition, shaping and solutioning of organisational transformation including operating model, organisation design, and organisational strategy including workforce, location, vendor and real estate.
  • Support the development of business cases articulating investment required and/or benefits anticipated for transformation initiatives.
  • Provide planning and development of implementation roadmaps for transformation initiatives.
  • Provide the project management required to execute transformation initiatives.
  • Forge relationships with TTO Management Team and respective Business Planning Managers to ensure understanding and understanding to execute against Strategy25.
  • Drive transformation initiatives to ensure they deliver against the key measures of success defined in Strategy '25 and the expected outcomes are delivered across the TTO organisation.
  • Generate reports to track transformation progress against stated objectives, key results, and realisation of benefits for stakeholder requirements, programme office, QPR/MPR engagement, senior management consumption.
  • Partner with Strategy Transformation Management Office to ensure alignment in roadmap, initiative development, priorities, value delivery, and dependencies with broader transformation initiatives driven through the QPR's and each TTO domain.
People & Talent
  • Demonstrate qualities of a good team player, build strong relationships with all stakeholders and encourage collaboration.
  • Lead through example and apply the appropriate culture, values and behaviours of the Bank.
  • Set appropriate tone and expectations from the team and stakeholders.
  • Contribute through behaviours and initiatives to employ, engage and retain high quality people.
  • Ensure timely updates on initiative progress, issues/risks, timelines, financials, resource plan, and any other static data to various governance forums (i.e., Refinement Forum (RF), Steering Co, Monthly Performance Reviews (MPR), Quarterly Performance Reviews (QPR), etc.). Ensure the data is meaningful, accurate, relevant, and data is current.
  • Provide support to transformation leads, workstream leads, and initiative stakeholders to identify areas of improvement and to ensure that programme/projects follow the Bank's project management standards, processes, and governance.
  • Responsible for preparing material, conduct and run any Refinement Forum (RF) and/or Steering Committee (SC) required to update key stakeholder groups of progress, delivery risks/issues, and solicit decisions and/or input required to successfully deliver initiative.
  • Ensure all submissions to committees / forums are of the right quality and are timely
  • Maintain the PMO library (SharePoint / Teams / Confluence) including submitted papers and meeting minutes of various Governance forums.
Risk Management
  • Act quickly and decisively when any risk and/or control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and, if necessary, escalated through the relevant forums.
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Conduct themselves in line with the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
Key stakeholders
  • Global Head, TTO Transformation
  • TTO Management Team (& respective Business Planning Managers)
  • TTO Transformation Leads
  • TTO Finance & HR Business Partners
Other Responsibilities
  • Perform other responsibilities assigned under Group, Country or Functional policies and procedures.
Our Ideal Candidate
  • Academic or Professional Education/Qualifications: Bachelor's / Master's degree or equivalent
  • Licences and Certifications/accreditations: None
  • Professional Memberships: None
  • Languages: Business Communication(high proficiency)
Our Ideal Candidate
  • 6+ years' experience in a professional corporate environment; previous management or technology consulting experience desirable.
  • Experience in financial institutions and in transformation management and/or programme management within the Technology or Operations area.
  • Previous management or technology consulting experience and agile delivery desirable.
  • Understands the industry, business and operational environment which are required to manage dependencies and priorities of initiatives across the organisation to ensure adherence to the overall TTO Strategy.
  • Good understanding of programme and project benefits tracking (financial and non-financial related) is required.
  • Experience in operationalising, scaling and managing of a large scale and complex programme and/or programme management offices.
  • Ability to analyse data synthesize observations and/or recommendations for management attention.
  • Ability to create high quality materials in MS PowerPoint for management consumption
  • Strong organizational skills including attention to detail and multitasking ability.
  • Strong sense of personal ownership and willingness to roll-up sleeves to drive success.
  • A mindset to continuously learn and develop themselves.
  • Previous project management skills and/or experience working in an enterprise wide PMO team
Role Specific Competencies
  • Project management
  • Data gathering and analysis
  • Organizational Change Management
  • Effective communications
  • Consulting
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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