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Agency Operations Analyst

S&P Global
Manchester, United Kingdom
Closing date
Jul 24, 2023

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Our Team

The Agent Services Team specializes in providing syndicated loan agents with administrative outsourcing services. Agent Services performs work on behalf of our global customer base to help facilitate the tracking of global and individual lender positions for multi-million dollar bank loans.

What's in it for you:

A fast-paced agile environment that deals with large Syndicate deals across borrowers/lenders in a multitude of asset classes. Complex lending structures provide the opportunity to develop an expert knowledge in the Corporate and Investment grade lending market.

Your Role

The Agent Services Analyst is responsible for maintaining data in WSO Agent in a timely and accurate manner, and to provide excellent customer service and Administrative Agent services to our growing client base while adhering to strict deadlines and SLA requirements. The position offers exposure to external industry entities such as portfolio managers, custodians, agent banks, issuers, and lending entities.

Duties & accountabilities:
  • Analyse credit agreements and amendment documentation and other documentation as determined by deal
  • Set up new Lenders, Borrowers, Bank Deals and Assets in WSO Agent - Maintain details
  • Update administrative details information (wire instructions, contacts, etc.) in WSO Agent - including getting approvals from all Clients who have that Lender in their deals
  • Process Change Allocations based on documentation provided by client
  • Trades processing, cash check, setup new templates and wires
  • Review admin details and tax forms
  • At client direction, enter all activity to maintain assets in WSO Agent
  • Distribute payment notices
  • On-boarding of new Agent clients
  • QC other team members work
  • Reporting - run and manipulate standard reports, create new reports. Work with consulting team to scope custom reports
  • Special projects, as needed
  • Interaction with Web front end, Fresh Desk, MarkitClear, MEI's and WSO Data
About You:

Education and Experience
  • BA or BS in Accounting or Finance
  • Commercial awareness and knowledge of par and distressed loans
  • Knowledge of simple interest calculations
  • Ability to read and interpret credit agreements
  • Experience with daily loan transactions
  • Exposure to ClearPar/Markit WSO/Debt Domain systems a plus
Personal competencies
  • Excellent attention to detail
  • Strong work ethic and organizational skills
  • Takes initiative and ownership of job responsibilities
  • Must be able to perform job duties accurately and timely
  • Must adhere to deadlines and targets given
  • Strong customer service skills
  • Strong verbal and written communications skills
  • Prepare various reports and metrics needed by internal management or special client requests
  • Must be able to work well with others in a team environment
  • Assist other WSO groups during quarter-end or other high-volume periods
Return to Work:

Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person."

US Candidates Only: The EEO is the Law Poster" describes discrimination protections under federal law.

20 - Professional (EEO-2 Job Categories-United States of America), OPRTON202.1 - Middle Professional Tier I (EEO Job Group)

Job ID: 280509
Posted On: 2023-06-14
Location: Manchester, Manchester, United Kingdom

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