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Director, Securities Services Product Head, ASEAN

Standard Chartered Bank
Singapore, Singapore
Closing date
Jun 1, 2023

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Manage and delivery product objectives within the country for Securities Services across ASEAN countries in alignment with global objectives for the product line , including financial and non-financial performance, enhancement of capabilities, product and client access future strategies, and oversight of risk and governance in alignment with the Product Head for SS and regional Product Strategy
Product Management and Development
  • Directly responsible for articulating the product strategy and executing product initiatives on the annual operating plan in the country for the product in conjunction with the Country SS head and/or Regional Head of Product SS
  • Directly responsible for understanding customer needs and develop the client value propositions that will address them across all client segments
  • Sponsor launches of product enhancements, new products, as required for FSS . Work jointly with Sales and Marketing to develop collaterals for local market, communicate product launches, organize customer events and develop a sales campaign strategy to ensure that the new products meet planned volume and revenue targets
  • Identify opportunities for the business and develop new product / programmes. Responsible for end-to-end ownership (from the Product perspective) for the following products offered by security services:
    • Custody services
    • Fund services
    • Trustee Services
    • Escrow Services
  • Regularly evaluate alternate products/ processes that will ensure that our product offering is in line with or better than the market.
  • Ensure an open and continuous dialogue with Central Product (CP) team and Central Product Manager (CPM) with regard to the product responsibilities.
  • Identify new niche markets/ segments to achieve further volume/ revenue growth.
  • Regularly benchmark our product with competition and work towards plugging major gaps.
  • Embrace and practice the values of the bank on all occasions and demonstrate one bank behaviour
  • Ensure adherence to all internal and external regulations to embed Compliance Risk monitoring as an integral part of the business process
  • Ensure that the business meets all its obligations vis-à-vis the prevention of money laundering under the Group Policy and Standards & under Local laws and Regulations. Ensure that there are appropriate and documented internal controls which are regularly reviewed to ensure that they reflect any changes in product, systems, policy and regulations.
  • Responsible for commercialization of new product capabilities by ensuring commercialization plans, targets and infrastructure to maximize success for it launch
  • Understand the needs of customers and prospects, and implement structures and solutions to meet these needs ensuring delivery of SS. Work closely with sales team to target new clients for Custody & Fund Services
  • Provide ongoing support and training to sales, CIC, CC, GM, Risk and GTO staff to provide assistance to facilitate the closure of large or complex deals.
  • Maintain high level client interaction. Approximately 20% of your time should be spent on client-related activities focused on strategic topics that help understand client needs and ensure an appropriate set of solutions delivered.
  • Assist in the structuring/ customization of clients requirements as well as RFP responses where such response is relevant to the product set as well as our officering to new segments such as Alternative Investment Funds
Financial Performance and profitability
  • Directly responsible for the SS product P&L within the country Have clear responsibility over pricing for products and management of assets, contingents, and for the allocation of AUM (SS).
  • Work with the Country SS/ FM head in the management of the country ALCOs in alignment. Monitoring market changes and pricing strategies
  • Directly responsible for driving investment business cases and the business operating model for the product line
  • Develop jointly with the Sales team a local strategy to meet country objectives, in line with the overall Securities Services and Financial Markets strategy
  • Conduct ongoing competitor analysis to capture the opportunities, mitigate the threats and del i ver financial performance. Recommend and plan actions to build or reinforce our competitive edge
  • Drive end to end product performance, improving efficiency through the e-agenda, straight through processing, ensuring scalability to grow
  • Ensure all processes across Financing and Securities Services are followed in line with approved policies and procedures .
  • Act as the main conduit for championing to Central Product for the product line and Client Access all investment cases for product development or enhancements and for local regulatory requirements
  • Maintaining/drafting Country Addenda/Risk Deviation documents for security services in line with Group and local policies of the Bank as well as Market Regulators.
Market Advocacy
  • The role requires active co-ordination with all internal stakeholders which includes Legal and compliance, Credit, Market, Operations, Sales, relationship, implementation and externally with Market Regulators and Infrastructures, associations such as AGC, ASIFMA
  • Actively engaged with regulators/exchanges/depositories and market intermediaries to seek clarification, operating guidelines and FAQ
  • Perform Market Advocacy role in close coordination with Group Product
People and Talent
  • Manage and motivate a team of three people across the ASEAN region
  • Evaluate, implement and manage the most appropriate skills and knowledge training programmes required across the l Sales & Client Management Teams .
  • Ensuring global training initiatives are executed across all countries in the region in line with the global commercialization agenda.
  • Be a lead market advocate for SS for the product line and seen as SME in the regional markets participating and representing the Bank in industry bodies and market forums. Build strong relationships with key regulators governing product line
Risk & Governance
  • Identify and mitigate the Operational, Credit, Regulatory and Business conduct risks relating to SS products within the region.
  • Ensure country compliance on Group standard for Audit, Control and financial reporting including reporting of risks to BORF/CORGs/ CEF
  • Work closely with operations to improve overall service standards, platform and solution customizations and to ensure that quality of service to customers remains superior to competition
  • Ensure timely renewal of country addendums (CAs) to PPGs and proactively work with stakeholders to identify and quantify new and existing risks. Actively participate in NPC roll out and execution in the region
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Other Responsibilities
  • Embed Here for good and the Group ' s brand and values in Transaction Banking .
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures .
  • Work effectively across the Group, using values behaviours to drive exemplary Conduct and overall business performance
Key Stakeholders
  • Customers (across the breadth of the portfolio)
  • Vendors
  • Infrastructure providers
  • Competitors (industry initiatives)
  • Regulators and Government agencies
  • Country SS Business Head and Financial markets Head
  • Sales Segment Heads and SD&S heads, Relationship Managers
  • Regional / Central Product and Client Access management
  • Operations - CSG, CIO
  • Credit - CRC
  • Finance - CFO
  • Legal and compliance
  • Technology and Product Development
  • Audit
  • HR
Our Ideal Candidate
  • 8 plus years of experience in FM Product and Securities Services
  • Responsible for understanding customer needs and develop the client value propositions that will address them across all client segments
  • Identify new niche markets/ segments to achieve further volume/ revenue growth
Role Specific Technical Competencies
  • Business - Strategy and Model
  • Business - Market Knowledge
  • Business - Products and Processes
  • Business - Financial Analysis and Control
  • Financial Markets - Channels
  • Financial Markets - Product Knowledge - Securities Services
  • Risk Management and Internal Controls
  • Advocacy expertise and contacts with regulators / industry
  • Solution Mindset

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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