Loan IQ Operations Readiness Lead - SVP

The Strategy Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

• Acts as a trusted advisor to the leadership team and addresses high impact strategic issues across its portfolio of businesses. Work in close partnership with business heads and senior leadership.
• Identify opportunities and issues of strategic importance to the business.
• Develop transformational strategies to grow and re-position businesses.
• Drive change by partnering with business leadership with clear accountability.
• Provide clarity in complex problems, facilitate decision-making, and guide high value investments.
• Lead projects across their lifecycle: identifying and structuring the problem, analyzing root causes, developing solutions, communicating project results, and obtaining buy-in for change.
• Manage all aspects of client service, including planning, prioritizing and organizing projects.
• Develop and strengthen relationships with executives across the business.
• Identify opportunities to add value beyond the scope of formal projects.
• Contribute to continuous team improvement and management, e.g., provide leadership in recruiting, coach junior staff, etc.
• Management responsibility for a team or multiple teams, including management of people, budget and planning, performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years experience in system and/or people management.
• Relevant experience in technology implementation and integration work
• Previous project management experience: project planning & execution, client and team member management.
• Intellectual and analytical capabilities. Ability to influence the organization and to affect change up to the most senior levels. Efficiently solves complex, ambiguous problems/situations.
• Problem solving skills, sound business judgment, and demonstrated result orientation.
• Outstanding analytical and quantitative capabilities; history of academic and professional excellence and achievement.
• Creativity thinking; thinks outside the box and above and beyond conventional wisdom.
• Consistently demonstrates clear and concise written and verbal communication
• Collaborative work style; effectively interacts with partners across organizational boundaries/hierarchies.
• Displays a leadership presence; commands respect and will earn trust of senior leaders.
• Multi-tasks productively and reliably, while managing conflicting priorities.
• Business builder capable of creating vision and motivating a geographically dispersed team.
• Extra: Proven track record of successfully managing a complex business with Profit and Loss (P&L) management experience.
• Good understanding of the different banking products.

Education:

• Bachelor's/University degree or equivalent experience, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The Loans Operations teams support all lending activity for Corporate and Commercial clients of the bank across North America, Latin America, EMEA and Asia. The Loan IQ Ops Readiness APAC lead will be responsible for understanding and supporting the transformation efforts across Loan Operations driven by the implementation of a new commercial banking lending system - Loan IQ.

This role will require thorough understanding of strategic direction of the lending business as the organization transitions from the historical Flexcube processing environment to the Loan IQ platform. Specifically, the position requires the ability to understand how that transition relates to the Operations team's ability to support business strategy and growth through a system transition, while designing and building new operational, risk and control processes.

The LIQ Ops Readiness Lead responsible for the design and execution of numerous operations implementation efforts: integration with front office systems, buildout of loan trading programs, new process and procedures across all operational requirements, and integration with tech teams as new functions are built and tested. They will have to develop strong working partnerships across operations functional areas, with business leads, and with numerous technology teams to effectively manage and support the Loans Operations transformation.

Excellent influencing and communication skills required in order to negotiate internally across the business and with technology partners, often at a senior level.
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Job Family Group:
Business Strategy, Management & Administration
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Job Family:
Strategy & Development
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Time Type:
Full time
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