Head of Finance, Business Technology & Analytics

The Role Responsibilities

• TTO is a $4bn cost base organisation that provides technology solutions and operations excellence for the bank. TTO is a fast-paced environment undergoing significant transformation.
• Business Tech domain within TTO consist of managing the cost base of technology services and solutions for Frontline businesses (CCIB & CPBB) as well as the Bank's support functions (Finance, HR, Legal, Compliance) and regions. The CIOs in this domain is mainly managing the application support and local Country Tech Estate and Infrastructure.
• This role will help to manage a portion of the Business Tech cost space, which is c$0.5bn from an incurred cost perspective (direct management) and c$1bn from a recharge perspective (indirect oversight), covering a wide breadth of topics and stakeholders in a dynamic and fast pace working environment, supporting 2 to 3 of the TTO MT members and their cost base.
• In addition, this role will spearhead the design and standardisation of analytics and reporting capabilities to drive partnership and engagement with the business.

Performance Management

• This role provides financial oversight, control and strategic guidance in the Business Tech domain, with the following key responsibilities:
• End to end ownership of the P&L and Balance Sheet of certain Tech domains within Business Tech, driving performance management activities and ensuring they reach their financial targets.
• Act as a senior advisor and member of the CIO's MT to deliver insights and high impact, executive ready analysis to drive performance and enable management decision making. Thorough understanding of the underlying cost drivers and regularly present opportunities and levers to identify cost opportunities and synergies that exist between and across Tech domains.
• Lead the team to design and maintain the core reporting suite and performance management activities for the Business Tech domains including flash and forecasting process, management reporting, annual planning exercise, management business reviews as well as ad hoc Business and Group requirements.
• Implement insightful and predictive analysis to provide enhanced financial transparency and understanding of levers to support Business Tech areas in delivering their financial goals.
• Develop and embed MI and analytics that is Business aligned and drive a sharper focus and accountability across the organization.
• Maintain robust cost and headcount planning and forecasting process to provide each of Business Tech areas with a strong line of sight on underlying cost drivers and levers, both on an incurred as well as recharge view.
• Drive regular financial reviews and monitoring of key performance indicators to shine a light on performance against business plans and provide insights into opportunities and risks to drive performance.
• Conceptualize and deliver high impact, executive-ready presentations to support the build of the Business narrative for engagement across the Group.
• Lead complex financial modelling, scenario and sensitivity analysis to support management decision making.
• Identify and track delivery of productivity opportunities across the Business Tech domains in-line with TTO's ambitious goals. Conduct regular deep dives across the cost base, with a focus on to identify and validate cost opportunities and track to execution.
• Conduct and support peer performance reviews, industry and market analysis and competitor benchmarking studies while keeping abreast of macro trends.
• Ensure investments are properly managed and accounted for in line with the broader TTO transformation agenda, including inputs into business cases with clearly defined benefits, articulated in sufficient detail to enable effective benefits tracking and realization.

Functional Leadership

• Active involvement to drive improvements to the Tech (TPS) recharge framework, moving to consumption base model and enabling it to drive the right behaviours and management actions.
• Ensure adequate financial controls and balance sheet management - with a focus on the cross-border recharges, accruals, prepayments, hardware and licence spend.
• Lead finance activities relating to business realignment and restructures changes in Business Tech domains including change management and restatement of financial and management reporting, corporate plans, scorecards, reporting structures, and financial systems as well as tracking and reporting of cost synergy achievements.
• Champion TTO Finance Change agenda by spearheading key initiatives to drive a "Best-in-Class" finance function with a specific focus on reports simplification, centralization and standardization and including the migration of activities to offshore support team.

People and Talent

• Provide coaching and mentoring to the Business Tech team both onshore and offshore, building out team's capability and fostering a business partnership mindset.
• Ensure that holders of all critical functions are suitably skilled and qualified for their roles and that effective supervision is in place and appropriate ongoing training and development is available.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

Risk Management

• Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group.
• Interpret the Group's financial information, identify key issues based on this information and put in place appropriate controls and measures.
• Ensure a full understanding of the risk and control environment in area of responsibility including listing requirements and disclosure obligations.

Governance

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering 'effective governance'; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• TTO CFO
• 2 to 3 TTO MT members
• TTO VCO office
• Head of Productivity, CPBB
• CCIB, CPBB and Functions Finance CFOs

Our Ideal Candidate

• Finance experience of 15+ years in Banking or Technology organization
• Significant experience in Tech cost management and FP&A, with specialization in Business Tech finance, supporting Business CIOs.
• Strong familiarity with the bank's financial systems, cost recharge models and control framework.
• Exceptional visualization and storyboarding capabilities, with strong ability to translate complex information into impactful executive-ready presentations.
• Proven track record in driving cost efficiencies and productivity in Technology space.

Academic or Professional Education/Qualifications

• University educated
• Qualified Accountant i.e., CPA, CMA, ACCA.

Role Specific Technical Competencies

• Strong analytical skills, using advanced quantitative techniques and modelling tools, with ability to conceptualize and develop proof of concept frameworks, scenario analysis and business cases.
• Strong stakeholder management capabilities, with the ability to build trust and creditability with senior stakeholders, providing advice and challenge at a strategic level.
• Strategic thinking with commercial acumen and independent thought, a sense of materiality and decision-making capability.
• Strong knowledge of technology recharge models and experience providing analytics and finance advice on consumption based Tech costs.
• Strong awareness of the external and internal business environment and competitor landscape.
• High integrity, with a strong sense of independence and accountability.
• Ability to independently, in a fast pace environment, under tight deadlines with high attention to detail and accuracy.
• Innovative and resourceful - ability to adopt new methodologies and navigate the network to resolve business issues, manage risks and complexities.
• Inquisitive, self-starter with a 'can-do' and continuous improvement mindset.
• Team player who facilitates the sharing of knowledge, looks for opportunities to grow others, develop talent, give clarity and guidance, drive purpose, and work collaboratively in the team.
• Familiarity of SCB Finance systems and processes.

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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