Product Design Lead - Wealth and Personal Banking

Job description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC, and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world's largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC's wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors, and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers' needs.

We are currently seeking a high calibre professional to join our team as a Product Design Lead.

Principal Responsibilities

Help define and drive the future of HSBC's digital design. Be a part in identifying product strategy and envisioning the ecosystems and inspire teams to push the boundaries of what's possible. Provide a clear vision of the future of UX for the services

• Oversee quality of design solutions as they related to UX and Interaction Design
• Elevate and strengthen UX Design as a practice
• Prioritize and Coordinate design deliverables by developing a solid understanding of business needs and customer needs. Scope design requests, prioritize deliverables, and manage executive expectations for experience changes
• Effectively manage a team of designers, oversee day to day operations and efficiency improvements
• Responsible for design staff management--including mentoring, performance development and recruitment
• Collaborate with User Research, CX team and product management to understand user needs, identify design opportunities and create meaningful product experiences
• Drive a human-centered design process that spans all phases of development
• Frame design solutions and explain thinking and rationale in a compelling way

Requirements

• Solid experience in UX and Digital Design with management experience
• Line management experience; supporting and developing others
• Team management - Mentorship / coaching
• Career management
• Performance management
• Interpersonal skills
• Project management

You'll achieve more when you join HSBC.
http://www.hsbc.com/careers

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Issued by The Hongkong and Shanghai Banking Corporation Limited.