Fraud Analyst - Night and Weekend Shifts

Macquarie Group
Brisbane, Australia
Mar 22, 2023
Apr 05, 2023
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Take on a new challenge within our Fraud Prevention Team (FPT) who are passionate about reviewing, analysing and verifying transactions with a key focus on fraud prevention and detection. As a member of our Fraud Prevention Team you will be responsible for protecting client funds across our Banking and Financial Services products and providing a seamless client experience during afterhours and over weekends.

Working within a specialised team, as our Fraud Analyst you will provide fraud risk services for Banking and Financial"Services"products to ensure assessments and decisions are being made in accordance with appropriate policies and within approved risk parameters, analysing transaction data and fraud metrics to determine trends and indicators which may assist in detecting and preventing online and card fraud.

As a member of the Fraud Prevention Team, you will be passionate about protecting client funds and the client experience. You will be naturally inquisitive and have highly developed problem solving and decision-making skills along with the ability to work towards tight deadlines.

Key to your success, you will have a keen interest in fraud prevention and detection, awareness of application fraud and identity takeover trends and principles, be naturally client-centric, professional communication, strong attention to detail and proficiencies in various Banking and Financial Services products. Further, you will have an interest and commitment to delivering exceptional customer outcomes, coupled with a positive, can-do attitude and be available for shifts overnight and weekend.

This is an exciting opportunity to develop a range of skills, to make a difference in creating positive customer experience and to protect customers from fraud risk. We understand you have other life commitments and would like to work with you on what is best suited. This role is open for full time or part time arrangement with the following shifts. You will be based at home during your work hours (with the expectation to be in the office for initial trainings and moments that matter).

Weekday shifts options:
  • 5:00 PM - 1:00 AM
  • 12:00 AM - 8:00 AM
Weekend shifts options:
  • 8:00 AM - 4:00 PM
  • 4:00 PM - 12:00AM
  • 12:00 AM - 8:00 AM
If this opportunity sounds of interest to you, please apply via the below link.

About Banking and Financial Services

Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients.

Our commitment to Diversity, Equity and Inclusion

The diversity of our people is one of our greatest strengths. An inclusive and equitable environment enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

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