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Work Authorization Coordinator

London, United Kingdom
Closing date
Apr 2, 2023

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
  • The HRSS work authorization coordinator is delivering the service to the CSC's partners within the Talent Acquisition Operations (TAO) Onboarding Team; this in the context of a multi-country EMEA HR standard operating model
Key Responsibilities:
  • Provide HR deliverables support; accurately, on time and with the highest level of customer experience focus for right to work verification for multiple counties
  • Execute delivery tasks as all other team members (Logging requests, Answering questions, Creating documents, Chasing dependencies, Controlling inputs and outputs, Interacting with vendors, and Entering data into systems);
  • Based on individually developed language skills and track of records, cover EMEA countries part of the increasing scope of the CSC.
  • Maintaining all employee data on appropriate systems and inclusive of document imaging where required
  • Be the expert of multi country work authorization processes and systems
  • Proactively train and develop existing staff / new hires on processes, systems and soft skills without advice from the Team Leader or Manager
  • Ensure that Desktop Procedures, Process maps and Training materials are updated and validated
  • Complex case handling
  • Be the go-to person within the team in case of work authorization related questions
  • Participate in projects as assigned by the Team Leader or Manager
In this HRSS work authorization coordinator role, the candidate will have the opportunity to develop further result-driven service delivery competencies experiencing a fast-growing portfolio of services and number of covered countries; this in the context of an increasingly defined and structured but also complex and often sensitive HR transactional service delivery model. The candidate will also gain an in-depth knowledge of HR Administration and proficiency in Workday data management.
  • Minimum 1+ year of professional experience in a Shared Services environment
  • Good working knowledge of work authorization processes
  • Background Screening process knowledge is a plus
  • Experience with MS Office: Outlook, Word, Excel, Power Point
  • Knowledge of Recruiting Systems and Workday is preferred
  • Excellent written and oral communication skills in English
  • Strong analytical and details skills
  • Strong customer service orientation
  • Commitment to process improvement and best practices implementation
  • Ability to work in an environment where compliance with processes and procedures is of priority
  • Highly motivated, organized and methodical
  • Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion
  • Ability to build strong working relationships.
Job Family Group:
Operations - Services -------------------------------------------------
Job Family:
Reference Data Management ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .
View the EEO Policy Statement .
View the Pay Transparency Posting

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