WPB Business Advisor, COO DT - Wealth and Personal Banking

Hong Kong, Hong Kong
Mar 19, 2023
Mar 26, 2023
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Job description

Some careers grow faster than others.

If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world's largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC's wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers' needs.

We are currently seeking a high calibre professional to join our team as a WPB Business Advisor, COO DT.

Principal Responsibilities
  • Coordinate governance activities across WPB, COO & Digital Transformation, and act as a key representative in joint business forums whilst owning the preparation of materials for key forums
  • Collaborate with WPB market Business Managers and/or Chief of Staff to ensure views of markets are accurately reflected on the global platform with respect to governance, strategic projects, and initiatives
  • Active management of financial and headcount plans, forecasts and actuals whilst working across teams to ensure the right outcome for customers are achieved
  • Coordination of customer related initiatives that improves business outcomes
  • Contribute to the curation of the COO & Digital Transformation people strategy to enhance staff engagement and internal communication
  • Manage strategic relationship with key business partners and functional heads to support the Global WPB strategy and ensure a partnership approach for quick resolution to escalated issues
  • Ensuring adequate operational control and risk management by actively overseeing the implementation of relevant policies, procedures and regulatory requirements
  • Support relevant change management and strategy implementation as required whilst being comfortable to challenge the status quo
  • Aptitude for authentically engaging a diverse group of stakeholders to deliver at pace
  • Manage strategic adhoc requests aligned to the COO & DT business strategy
  • Experience working in Wealth & Personal Banking and/or Operations areas of financial services
  • Excellent relationship management, influencing skills and consulting skills
  • Ability to analyse complex issues and identify / assess the long-term, strategic implications for the Bank and its customers
  • Excellent planning, organizing and commercial skills including strong financial management capability
  • Advanced data and financial experience with strong attention to detail
  • Strong leader / positive role model
  • Ability to lead, motivate and develop individuals across various teams without direct responsibility for them
  • The ability to communicate complex issues concisely
  • Ability to manage and mitigate operational risk effectively
  • Well-developed project management and consulting skills
  • High degree of drive and motivation - to ensure delivery of objectives in a timely, efficient and effective manner
  • Confidence to work with senior leaders across the organization, including front, middle and back office
You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.
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