The Role Responsibilities
To support the overall management of the Bank's internal digital communications channels and delivery of timely and compelling content to engage employees. Responsibilities:
- Support the management of the Bank's global internal communications channels and delivery of content to support business objectives and reinforce our culture.
- Produce content to engage employees and drive user adoption of our internal channels.
- Support management and tracking of an integrated cross-channel editorial plan to provide oversight on content volume and distribution.
- Support content owners with coordination, content updates and enhancements to global internal communications landing pages and sites.
- Adapt global content from other sources to be appropriate and relevant for deployment through internal channel.
- Support the delivery of a bi-weekly global internal newsletter with editing and coordination activities.
- Ensure content is delivered to appropriate channels and audiences based on internal channels framework and strategic communications plans.
- Support change initiatives to introduce new channel capabilities or make enhancements.
- Measure the performance and effectiveness of communications content and identify areas for improvement.
Our Ideal Candidate:
- Take on special assignments to support CABM priorities as needed.
Role Specific Competencies
- Professional corporate communications experience, preferably in a financial institution or Multinational companies
- A track record of supporting and executing internal digital communications plans and producing compelling content.
- Understanding of internal content strategies and digital communications best practices
- Experience with creating content to support or enhance a strategy / narrative.
- Experience with producing content in various digital formats for internal channels (blogs, infographics, videos, podcasts)
- Understanding of intranet / web content management systems and communications measurement / analytics tools to develop insights.
- Ability to think through desired outcomes of communications strategies and tactics.
- Ability to identify potential reputation or culture risk from a function's strategies, programmes or communications, and to raise these concerns effectively.
- Excellent written and verbal communication skills.
- Ability to work in high-pressure environments and meet deadlines.
- Ability to develop effective and collaborative working relationships.
About Standard Chartered
- Effective Communications
- Establishing and Maintaining Trust
- Written Communications
- Data Gathering and Analysis
- Business Ethics
- Planning: Tactical, Strategic
- Organisational Communications
- Manage Change
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
- Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
- Flexible working options based around home and office locations, with flexible working patterns
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
- Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers