Associate, TA Operations Client Lead

Description

About this role

Overview
In this role, you will be responsible for the Talent Acquisition Operations team in the APAC region supporting our Executive and Investments clients. You will partner closely with the Talent Acquisition team to support our hiring strategy, and ensure we are delivering an outstanding Candidate Experience for talent joining the firm across a broad spectrum of roles.

Your focus will be enabling the team to deliver on core work, proactively maintaining partner relationships, and in projects that impact the region. You will support improving our processes to continuously elevate the candidate and client experiences. You will be closely connected to our metrics and data, and will proactively share updates with key partners. Your impact will be in the leadership and development of a hard-working TA Operations team, focused on providing an unmatched candidate and client experience.
Your Responsibilities

Team Management:

• Supervise workload and team alignment, ensuring balance of workload across the team and consistency in delivery
• Support team development through regular 1:1s and personal career development conversations
• Align team interests and development areas with opportunities in work and projects that support growth
• Proactively lead portfolio of controls reports and activities across team, to ensure controllable errors are prevented

Partner Engagement:

• Proactive, regular engagement with core partners to ensure partnership across teams, and awareness of changes that will impact the team's work
• Support team in building productive partnerships with Recruiters by effectively engaging with partners keeping regular open conversation on successes and challenges
• Use our team metrics to support discussions with partners, providing details that help craft the narrative of the team, and inform what we need in order to optimally deliver

Project & Process Management:

• Recommend and implement enhancements to process and controls to improve quality and timeliness of team's delivery
• Troubleshoot issues, assess risk and ensure mitigation plans are in place
• Partner with teams across HR Infrastructure and Platforms to successfully implement
• Ensure processes are aligned with all HR policies and procedures
• Directly support core processes for key Executive roles in the region

You have...

• 3 to 5+ years of experience in HR in a global organization, with solid knowledge of HR operations, and experience leading a team.
• Excellent communication and relationship building skills which apply to clients, partners, and your team.
• Ability to meet deadlines and work in a fast-paced environment while providing strong internal and external client service.
• Process oriented mentality, with a focus on continuous improvement and risk mitigation.
• Strong Excel and PowerPoint skills required, with experience in Workday and ServiceNow a plus.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock's current hybrid work model is designed to enable in-person connections and collaboration that is core to our culture, while supporting increased flexibility for all employees. In line with local health guidance and regulations, employees are required to work at least 3 days in the office each week, with the flexibility to work from home up to 2 days a week. Some business groups may require more time in the office due to their roles and responsibilities. The health, safety and well-being of our people will always be our top priorities; we will continue to monitor local conditions and health advisories in making decisions about our work environments.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit careers.blackrock.com | www.blackrock.com/corporate | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.