Project Manager (Corporate Service Optimization Centre)
- Employer
- Bank Of China (Hong Kong) Limited
- Location
- Hong Kong, Hong Kong
- Salary
- Competitive
- Closing date
- Apr 5, 2023
View more
- Job Function
- Credit Analysis
- Industry Sector
- Finance - General
- Employment Type
- Full Time
- Education
- Bachelors
You need to sign in or create an account to save a job.
Responsibilities:
- Analyze and streamline the workflow of corporate account opening, account management and customer service delivery.
- Coordinate and implement the workout plan, and review its effectiveness
- Develop and review the policy requirements of the above areas, facilitate the streamlining process in order to improve service standard and business efficiencies
- Facilitate frontline's business plan, conduct research on customer on-boarding and account opening, formulate and promote the feasible enhancement plan
- Manage transformation projects related to corporate account opening, actively sort out the difficulties, timely report the projects' progress and the potential risks, formulate and follow up the solutions
- Prepare and monitor the optimized measures during pre-implementation stage, coordinate with different units and ensure the timeliness of the implementation
- Well coordinate and communicate with frontline, legal and compliance, and the related units, review the workflow and its efficiencies, promote different kinds of enhancement (including system upgrade)
- Perform other duties assigned by supervisors
- Degree or above (preferably with major in Law/Banking/Business Administration or related disciplines or relevant professional qualifications (e,g. CAMS))
- At least 3 years' experience in Sales, Business control, Operation and Management in Banking sector (solid and all round experiences in large banks would be an advantage)
- Familiar with relevant laws & regulations, standards and market practices; sound knowledge of risk management, business and company law
- Sound knowledge of account opening, products and services in corporate banking and transaction banking, and various service delivery procedures
- Strong market sense and able to recognize customers' need
- Proactive and positive to work, able to meet tight deadlines and work under pressure
- Good research, analytical and organizational skills
- Self-motivated and good team-player with creative thinking
- Excellent project management, report writing, communication and interpersonal skills.
- Good command of spoken and written Chinese and English
You need to sign in or create an account to save a job.
Sign in to create job alerts
Sign in or create an account to start creating job alerts and receive personalised job recommendations straight to your inbox.
Create alert