Product Manager - Ameriprise Home Lending

Ameriprise Bank's Home Lending product is a lending solution made available to Ameriprise clients and distributed primarily through the Ameriprise Financial Advisor. The Home Lending product provides clients with a full-service solution for their Residential Real Estate lending needs, offering a robust set of solutions include Ameriprise Branded loan servicing. This role is part of the Bank's Lending team. The Bank's Lending Team is responsible for product management activities supporting a broad range of lending solutions that currently includes credit card, securities-based lines of credit (SBL) and mortgage.
This position will have responsibility for product management activities including serving as subject matter expert for related mortgage systems and mortgage vendors, developing and updating product marketing materials, leading small to medium size initiatives and projects, and reviewing and updating regulatory materials. Responsibilities will also include conducting product and competitive research and analysis to maintain competitive assessments, develop insights, and make product recommendations. Additionally, this role will participate in the development and maintenance of the product features and capabilities in partnership with internal and external partners.

Responsibilities

• Represent product team as a subject matter expert for small to medium sized projects.
• Perform related duties of a Data Owner. Demonstrate an understanding of related system configurations, permissioned roles, and overall flow of data across related systems.
• Provide recommendations and support the ongoing development of product improvements, features, service, sales, marketing, processes, policies, and procedures.
• Assist with managing internal and external vendor/partner relationships including overseeing ongoing issue management.
• Collaborate with product marketing by writing content, to reflect positioning and messaging for marketing materials, presentations, website content, product guides and other communication vehicles to inform audience.
• Provide research and analysis (quantitative and qualitative) of information from multiple sources and make recommendations to deliver high value products that meet advisor/client needs and satisfy business objectives.
• Serve as an information resource to answer internal policy questions or to help resolve escalated advisor or client issues.

Required Qualifications

• Bachelor's degree or equivalent experience
• 5+ years relevant experience
• Ability to collaborate, influence and lead across the organization and at all levels to drive results.
• Marketing and communications skills to design, write and present clear product information for advisors and client facing materials
• Strong sense of intellectual curiosity to research, analyze and understand the regulatory framework, industry, and product trends, and apply learning to daily work
• Detailed knowledge of mortgage banking, mortgage systems, and mortgage vendors and vendor services.
• Advisor or customer service experience.
• Experience leading small to medium size projects
• High attention to detail while also being highly responsive to partners and meeting project timelines.

About Our Company

At Ameriprise Financial, we're not just in the business of helping clients with their financial goals - we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. The Banking and Cash Solutions team mission is to make life more rewarding by helping others achieve their goals and dreams by providing compelling product solutions and a seamless client experience. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Banking and Cash Solutions.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.