Manager, Technology Governance - Digital Business Services

Job description

Some careers grow faster than others.

If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Manager, Technology Governance.

Principal Responsibilities

Management of Risk

• The role holder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation. This will be achieved by consistently displaying the behaviours outlined in the Group's core values. The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology and services This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring and by owning and managing any areas of concern

Observation of Internal Controls

• The role holder will implement the Group compliance policy. The term 'compliance' embraces all relevant financial services laws, rules, and codes with which the business must comply. This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also, and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators
• The role holder will adhere to and enforce adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators

Requirements

Requirements

• Excellent written and oral communication and proven ability to influence and manage stakeholders
• Experience of writing Board level reports in a clear and coherent manner. Ability to work with senior leaders to shape content and message
• Strong analytical and written presentation skills with ability to work under pressure with high accuracy and focus
• Extensive experience in the development of executive reports and presentations, comfortable carrying out detailed analysis of qualitative and quantitative data to identify and present key themes and trends
• Creative and strategic problem solver, comfortable with a high level of ambiguity and prepared to relentlessly drive through extensive change to an aggressive timeline
• Self-driven, pro-active, and energetic with a positive attitude
• Demonstrates flexibility when addressing shifting or competing priorities
• Good understanding of DBS IT structures, processes, and objectives across the Group

You'll achieve more when you join HSBC.
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Issued by The Hongkong and Shanghai Banking Corporation Limited.