Core Operations, Senior Associate

Who we are looking for:
We are looking for a Coordinator who will be responsible for p ayment services including processing transactions, ensuring orderly settlement and the payment of funds on assigned branch account/s.

Why this role is important to us:

• FX / MM operational support
• Custody Payment Processing
• Funding - Secondary and Primary Nostro Accounts)
• CLS - Control Branch Functions
• AUD, NZD Correspondent for State Street Bank & Trust

What you will be responsible for:
Client Deliverables

• Process for verification instructions (direct deals, internal transfers, same day deals, manual entries, book entries, cash receipts/payments) as instructed by correspondent banks, branches and SSGM product teams
• Ensure all instructions from local SSGM teams and Global Services (Investigations and Financial Control) are authorised, processed, settled and reported in a timely and accurate manner
• Ensure all instructions in the local cash systems (AUD) are submitted for matching and reconciled with SSAL. Any items not matched ensure appropriate actions are being taken within the agreed standards. Escalate with management where required
• Monitor the IBS MT, BESS queues, ensure appropriate actions are being taken within the agreed standards for the relevant currency
• Ensure the accuracy and timeliness of deliverables

Risk and Controls

• Ensure full understanding and adherence to corporate risk policy and standard operating procedures
• Ensure all internal controls and audit requirements are met according to procedures/policies
• Ensure errors are minimised and SSBT's and Global Services exposure to financial loss is minimised
• Be aware of all business contingency plans (GS, SSGM, and Payments). Escalate issues that could result in the invoking of contingency procedures with your manager / supervisor.

Client Service

• Respond promptly to client (internal / external) concerns, needs and requests
• Ensure all agreed deliverables and standards are met, participate in the resolution of problems as required
• Prepare and distribute daily/weekly/monthly reports as required.
• Provide management regular feedback regarding 3rd parties (SSGM, Nostro A/C holders, local agents, Investor Services)

Change Management

• Demonstrate a willingness to support change / initiatives within Global Services (locally / globally)
• Demonstrate ability to take on tasks without instruction
• Assist with providing coverage to Payments Services and the operations department during times of increased workload, staff absences and public holidays
• Assist the supervisor in acting as a coach and mentor for new or inexperienced payment staff.

What we value:

• Effective communication and time management skills
• Demonstrate the ability to problem solve
• Understanding of Global Services and SSGM's product and services and; the working relationship between front and back offices
• Be a strong team player
• Embrace State Street's "corporate values"

Education & Preferred Qualifications:

• Industry Accreditation
• Demonstrated market knowledge and relevant market experience treasury and/or broking products
• Deadline and detail orientated
• Aptitude for good organisational skills
• A strong aptitude for information technology

About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers