Client Onboarding and Regulatory Services (CORS), Director/Associate

Morgan Stanley
Hong Kong, Hong Kong
Jan 31, 2023
Feb 24, 2023
Job Function
Industry Sector
Finance - General
Employment Type
Full Time

Client Onboarding and Regulatory Services (CORS) is an operations organization within ISG Product Operations (ISGPO). The team is responsible for regulatory program adherence at onboarding of new and existing clients, refresh-related requirements, and ongoing client and delivery instructions screening for Negative Media, Politically Exposed Pearson's (PEPs) and Sanctions. The CORS organization covers these activities for the Institutional Securities Group, Investment Banking, International Wealth Management and Morgan Stanley Investment Management businesses globally. CORS have a global footprint with offices in Hong Kong, Bangalore, Tokyo, London, Baltimore and New York.


We are looking for an Associate to join our CORS team in Hong Kong. This position will support the Firm's Wealth Management business in the Asia Pacific region. Responsibilities will include existing client Periodic review and Trigger events in accordance with the applicable regulatory program requirements (such as UK, US, Hong Kong, Singapore requirements and applicable eligibility standards)
  • Update Firm systems and databases with information and documentation as obtained from clients
  • Handle inquiries and ad hoc requests from internal clients including Compliance where required
  • Actively engage with business, account management teams, Compliance and Operations during the life cycle of the review starting from a request is received to completing a review.
  • Ability to handle volume spikes and prioritize work including ad-hoc requests and projects to meet business demands in a timely manner
  • Understand and implement in respond to changes such as regulatory changes, internal policy and procedural changes.
  • Participate in process improvement initiatives such as technology enhancements, operational process review, and process simplification.
  • Support Functional Managers in the performance of quality & control checks; include the performance of 4-eye checks, collection of error types and analysis of root causes to identify opportunities for improvements.
  • Support Functional Managers during internal audit, testing and external reviews by way of delivering process walk-through and preparing sample packs for auditors and testing team to review
  • Deliver with quality, accuracy and timeliness with at expected throughput rates
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