Alternatives Servicing Manager

New York, USA
Feb 25, 2023
Mar 02, 2023
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
PIMCO is a global leader in active fixed income. With our launch in 1971 in Newport Beach, California, PIMCO introduced investors to a total return approach to fixed income investing. In the 50+ years since, we have worked relentlessly to help millions of investors pursue their objectives - regardless of shifting marketing conditions. As active investors, our goal is not just to find opportunities, but to create them. To this end, we remain firmly committed to the pursuit of our mission: delivering superior investment returns, solutions, and service to our clients.

Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients.

Team Overview
The Alternatives Investor Servicing team is responsible for servicing a $50B+ and growing alternatives fund platform. We assist in the launch of new hedge funds, private equity funds, and private placements, including some of the most sophisticated products in the industry. Our team has daily interactions with investors, collaborates with internal stakeholders, and assists with oversight of alternative fund administrators.

This role may be based in New York, NY.

About You
‒ You challenge the status quo-rejecting "good enough" and resourcefully imaging new and better ways of doing things
‒ A "big picture" thinker-grasping how projects support business objectives and how you play a meaningful role
‒ A problem solver-quickly gaining clarity on desired outcomes, understanding root problems, and identifying the best solutions
‒ A standout teammate-enjoying helping others perform at their best and achieve their fullest potential
‒ Intellectually curious-beyond just knowing the answer, you want to understand the "why" behind the answer
‒ Thrives in a fast-paced environment-staying organized while juggling multiple priorities concurrently
‒ Self-motivated-raising a high bar for yourself and reaching beyond the bare minimum of what's required
‒ A keen attention to detail-you've already identified two typos in this job description
‒ You seamlessly adapt to shifting priorities and enjoy working with ambiguity
‒ You share PIMCO's values of Collaboration, Openness, Responsibility, and Excellence, which allow us to bring the best to our clients and each other

‒ Collaborate with sales, client-facing, tax, product strategy group, and fund administration teams globally on all aspects of client onboarding, providing extraordinary client service
‒ Serve as a primary contact for U.S. domiciled broker-dealers, assisting with inquiries from a home office and/or financial advisors and ad hoc/quarterly reporting to their operations centers
‒ Be an integral member of the e-mail inquiry queue handling daily investor and internal information requests
‒ Deliver accurate and timely work products in coordination with team members
‒ Assist with review of all outgoing investor correspondence
‒ Provide details on cash flow reporting to support portfolio management teams
‒ Support company goals and business/departmental initiatives with a focus on technology improvements
‒ Coordinate and maintain fund document repositories (Private Placement Memorandums, Limited Partnership Agreements, subscription agreements, etc.)
‒ Build strong and mutually beneficial relationships with internal and external stakeholders and suppliers
‒ Continually develop our functional skills, thriving to learn new techniques and apply them to our roles
‒ Identify opportunities to bring efficiencies into existing processes via ongoing process improvement and implementation of new technology solutions
‒ Encourage a positive work environment and culture for all employees

‒ Minimum of a Bachelor's Degree
‒ 4-7 years of experience in either private equity or hedge fund administration at a notable fund administrator or asset manager required
‒ In-depth knowledge of private equity or hedge fund mechanics, including how the funds function in their respective lifecycles
‒ Experience handling high-volume operations inquiries, solving investor operational issues, managing investor onboarding, and addressing related questions
‒ Series 7 and 63 licenses required or ability to acquire within six (6) months of the start date
‒ Experience with private funds focused on real estate and global macro and special situations is highly desirable.
‒ Risk and control minded to aid in the ongoing oversight of third-party fund administrators

PIMCO follows a total compensation approach when rewarding employees which includes a base salary and a discretionary bonus. Base salary is the fixed component of compensation that is determined by core job responsibilities, relevant experience, internal level, and market factors. The discretionary bonus is used to award performance and therefore is determined by company, business, team, and individual performance.

Salary Range: $ 122,000.00 - $ 168,000.00

Equal Employment Opportunity and Affirmative Action Statement

PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws.

Applicants with Disabilities

PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at 949-720-7744 and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
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