Analyst, Generalist, Wealth Management Operations, Consumer Banking Ops, Technology & Operations
- Employer
- DBS Bank Limited
- Location
- Singapore, Singapore
- Salary
- Competitive
- Closing date
- Jan 30, 2023
View more
- Job Function
- Operations
- Industry Sector
- Finance - General
- Employment Type
- Full Time
- Education
- Bachelors
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Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
- Documentation review for client onboarding and static data maintenance and transactions documents.
- Track, monitor and escalate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action.
- Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA.
- Generate and follow through with various reports (eg: daily & exception reporting, aging etc.)
- To support and deliver team KPI and objectives.
- Handling various duties & ad-hoc project assigned to the team.
- Accurate and timely execution of service requests / clients' instructions on Account Opening matters, static maintenance updates in Avaloq and CMCP systems.
- Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions.
- Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead.
- Degree holder
- Working experience in a banking environment
- Basic knowledge of banking operation, accounting opening, client's data processing and updating
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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