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Lead PMO - FTC or secondment

M&G plc.
London, United Kingdom
Closing date
Feb 5, 2023

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us achieve our vision we're looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

Job Summary:

Reporting to the Finance Valuations and Lyra change programme manager, you will design and oversee delivery of PMO services to a programme or portfolio, providing transparency of costs, timescales and risks. You will provide assurance that programmes and projects operate within M&G's project change standards and champion the use of organisational project management tools.

Key Work Level Accountabilities:
Manager or Expert:
  • Managing and motivating others to ensure quality of delivery to customers and stakeholders
  • Accountable for delivering expert advice or service, using specialist knowledge and subject matter expertise
  • Applies judgement to deliver outcomes, evaluating a range of potential solutions, considering the impact for customers, cost and risk
  • Manages conflicts that may impact delivery
  • Challenges upwards given knowledge of delivery and awareness of complex systems and the broader picture

Role specific:
  • Monitor and evaluate the performance of the PMO service, identify and implement effective improvement actions where required
  • Provide financial reporting to programme and portfolio steercos, including actuals, forecasts, budgets and variances with narrative explanation of variance
  • Provide guidance or recommendations on the practical application of the project change standards, identify and track any remediation necessary.
  • Work together with programme and project managers to develop governance structures such as steering committees, working groups, design forums with clear terms of reference, integrating with organisational governance
  • Be a champion for the ServiceNow project management tool and drive its use in the programme
  • Design and implement a regular reporting mechanism for projects and the programme, delivering information appropriate to the needs of relevant governance forums.
  • Investigate anomalies in project reporting and raise suggested areas for improvement or further scrutiny from programme manager
  • Guides and assists PMs and PgMs in application of planning standards and guidelines, such as baselining, tolerances, milestone levels, planning stage checklist, plan approval arrangements
  • Review project and programme resource plans and draw attention to risks and omissions
  • Maintain effective relationships with programme and project managers, key business stakeholders and sponsors and, where required, 3rd parties

Key Skills and Competencies
  • Advanced understanding of typical project management controls and techniques to assure their application
  • Ability to design an appropriate governance and reporting framework
  • Ability to configure and use a project management system such as ServiceNow
  • Strong communication skills verbally and in writing so that the key message is understood
  • Strong relationship-building skills in order to support and constructively challenge others based on reason and value rather than direct authority
  • Ability to summarise and explain costs and variances, relating this to project activities
  • Analytical skills to examine accounts, documents and logs to identify discrepancies and omissions probing and deconstructing what you read and getting beneath face value to draw appropriate conclusions
  • Analysis of cross programme dependencies
  • Resource smoothing and utilisation reporting

  • Experience of building a PMO function or service
  • Executive level narrative and/or numerical reporting of multiple projects and programmes costing up to hundreds of millions
  • Applying and tailoring multiple formal project methodologies to projects of varying size and complexity
  • Operated in an environment with formal programme governance
  • Experience of using an enterprise project management tool such as ServiceNow

Recruiter: Matt Campbell
Work Level: Manager / Expert
Close Date: 31/01/2023

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

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