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Application & Production Support Analyst

London, United Kingdom
Closing date
Apr 26, 2023

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time

Quanteam Group is a Consultancy firm specialising in the financial sector, in London, Paris, Brussels, New York and Singapore.

Since 2007, our 800 consultants provide our sector with expertise and capacity across different areas such as Financial Engineering and Quantitative Research, Regulations and Market Change, IT Transformation and Innovation.

Our major clients are Corporate & Investment Banks, Asset Managers, Financial Associations, Hedge Funds, Brokers, Trading Companies, and Insurance Companies.

The company participates in major Programs driven by Business, Technology and Regulatory initiatives, and we bring business advice through quantitative, risk, front office and organizational experience as well as IT expertise via Business Analysis, Development, Business Continuity and Change Management.

As part of Quanteam Group, Quanteam UK counts more than 90 consultants, delivering our expertise to major financial institutions in London.


Our client a French Global Investment Bank is looking for a Production Engineer for the Prime Services and Financing Electronic Equity Team.

The consultant will sit within the Global ETD (Exchanged-Traded Derivatives) Execution business and help with functional and technical support, working on execution business applications such as client connectivity (FIX), OMS/EMS, Algorithmic Trading, Post Trade components (STP platform)...

Sitting with the Derivatives HT and LT sales traders and quants on the trading floor, you will be the main IT contact of the business and closely working with them to ensure smooth business operations. You will be in charge of monitoring, ensuring the trading platform stability, investigating functional and technical issues and driving platform and functionalities enhancements.

A strong IT knowledge with coupled with very good understanding of the derivatives products and execution business (with a focus on algorithmic trading) is required to perform on this role.

Out-of-hours work is regularly required, particularly at weekends on a rota basis. The team can also provide on-call support.


Fidesas, Itiviti (ULLINK), ATEO, Geneos, FIX...


- Technical and functional support of the Derivatives execution platform

- Day-to-day management of production: monitoring, capacity management, incident management, problem resolution activities, change management

- Day-to-day support of: derivative algo trading platform, OMS/EMS, FIX messaging, client connectivity ...

- Responsible for efficient resolution of issues to minimize impact to clients and internal users including liaising with end users, team members, management, vendors, other internal IT teams...

- Perform activities related to implementation and rollout for upgrades of existing services

- Work closely with development teams, business analysts, architects, all infrastructure teams to design and setup new systems and improve existing platforms (resilience, high availability, performance, low-latency, new functionalities...)

- Coordinate and organise changes with external vendors, markets, ECNs

- Plan, schedule, implement and document the change activities

- Improve team documentation, keep it up-to-date and share knowledge with global team


- Strong all-around IT background

- Good Knowledge of financial markets and electronic trading


- Good knowledge of financial markets and electronic trading

- Excellent Unix/Linux skills

- Electronic Equities - Algo trading, high frequency, low-latency trading, basket trading

- ITRS Geneos

- Good knowledge of FIX protocol and connectivity

- Good knowledge of network technologies and protocols - specifically TCP and UDP

- Basic scripting and development skills (Unix/Linux shell, Python, Perl for scripting, any other programming language, e.g. C, C++, Java)

- Basic SQL queries


- Strong knowledge of algo trading

- ITRS Geneos

- Leadership skills


- Team player

- Self-motivated

- Autonomous

- Strong analytical skills, follow-up capability and problem solving ability

- Detail-oriented and organized

- Excellent written and verbal communication skills

- Capable of prioritizing tasks and multi-tasking projects

- Flexible and adaptable to new environments. Quickly learn new systems/products

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