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Client Engineer

Thought Machine
London, United Kingdom
Closing date
Apr 5, 2023

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Thought Machine's mission is bold - to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking and built core and payments technology which runs natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years - growing our team to more than 500 individuals across offices in London, New York, Singapore, Sydney and Melbourne. We have raised more than $500m in funding and are now valued at $2.7bn. Our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase, Standard Chartered, and more.

We have created a culture enabling our team to produce the best work in the industry, ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the most generous employee share package in the industry. We've been named AltFi's B2B Fintech of the Year, placed in the FinTech50, and in the IDC list of top 100 Fintechs.

The client engineer interacts with clients, business analysts and backend engineers, performing the crucial task of translating business requirements into detailed software solutions and specifications.

This is an essential role within Thought Machine, operating at a comprehensive technical level, engaging with engineering to understand the impact of technical changes and ensuring the successful delivery of our clients' requirements.

The client engineer role lays at an intersection between integration consulting, software engineering and technical analysis.

  • Analyse and validate business requirements, translating into technical specifications/requirements
  • Evaluate core platform changes versus client specific requests
  • Implement Vault Core workflows and Python smart contract code from client requirements (software engineering)
  • Implement helper libraries, tooling and software around Vault Core configuration
  • Design client solutions / architecture
  • Collaborate with engineering, obtaining a deep technical understanding of Vault Core and its associated roadmap
  • Coordinate impact and requirements across projects
  • Support client staging and development instances
  • Understand, investigate and resolve client technical queries
  • Prioritise and manage backlog and sprint planning
  • Conduct post mortems and defect management on technical issues
  • Participate in testing, release cycles and QA processes relating to client deployments

  • Excellent problem solving skills, ability to communicate solutions
  • Ability to explain technical concepts to technical and non-technical stakeholders
  • Experience writing commercial or open-source software
  • Experience analysing requirements, creating specifications and working with engineering functions to implement solutions
  • Desire and ability to learn and work with engineers to evolve the technical aspects of Vault Core
  • Interest in working on client-facing projects
  • Delivering technology projects into financial institutions, or enterprise firms
  • Experience with the following tech stack: Python, Docker, Kafka, Kubernetes, ELK Stack, AWS, Google Cloud and other cloud technologies
  • Following Agile software delivery framework
  • In client-facing integration, implementation engineering or solution architecture roles, in B2B software product companies
  • Linux experience
  • Experience with microservice architectures
  • Experience with REST APIs and equivalents such as gRPC
  • Highly competitive salary
  • Pension plan (match up to 7%)
  • Life insurance - three times annual salary
  • Competitive maternity (6 months fully paid) and paternity leave (4 week fully paid)
  • Shared parental leave (matched to our maternity leave for the same point in time)
  • 25 days holiday and bank holidays
  • Private health insurance with Bupa for you and your family
  • Health cash plan (including dental and optical)
  • Flexible working hours
  • Cycle-to-work scheme
  • Electric car scheme
  • Season ticket loan
  • Access to outstanding learning materials and courses
  • Sports and hobby clubs, subsidised by Thought Machine
  • All the latest tech you need
  • Start the day properly with fresh fruit and cereals
  • Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks
  • A talented and experienced team as your colleagues
  • An environment where we encourage learning and progress
  • Two charity days a year
  • Weekly food pop up
Thought Machine are committed to making a measurable positive impact on people's everyday lives. We are an equal opportunity employer and value diversity at our company. We actively hire for cultural growth. We welcome people of all ages, backgrounds and value people who take a journey unique to them. We provide everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't precisely match the job description.

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