Business Risk & Controls Director - Business Change

Columbia Threadneedle Investments
London, United Kingdom
Jan 17, 2023
Feb 10, 2023
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
About Columbia Threadneedle Investments

What working at Columbia Threadneedle offers....

Working at Columbia Threadneedle Investments you'll find the promise we make to our clients is the same one we make to our employees: Your success is our priority.

Here, you'll find growth and career opportunities across all of our businesses. We're intentionally built to help you succeed. Our reach is expansive with a global team of 2,000 people working together. Our expertise is diverse with more than 450 investment professionals sharing global perspectives across all major asset classes and markets. Our clients have access to a broad array of investment strategies, and we have the capability to create bespoke solutions matched to clients' specific requirements.

Job Purpose Statement

Where you'll fit in & what our team goals are...

Advises and supports Global Transformation & Change Department Head and leadership team to understand, effectively manage and discharge their first-line risk management obligations in line with policy, regulation and good practice.

Responsible for effective understanding of the risks associated with each project/change item under the remit of the Global Transformation and Change Team, including the risk the change is seeking to mitigate or will create through development of new capabilities, portfolio, program and project delivery and risks.

Role Responsibilities

How you'll spend your time...

  • Supports Global Transformation & Change ("GT&C") Department Head and leadership team in developing their risk-related tone from top and communication approach based on review of trends and issues. Inputs to staff training and development, objective setting and appraisals as they relate to risk and controls.
Operational Risk Management, Testing and Reporting:
  • Coordinates and performs risk assessment activities for the GT&C Department including GT&C operating model, processes and controls, RCSA and KRI development, RCC deep dives, enterprise change standards etc.
  • Ensure end-to-end process and controls documentation is prioritised, documented and maintained e.g. process maps and critical controls
  • Ensures project risk is managed by GT&C in line with the GT&C, CTI and enterprise Operational Risk framework with appropriate escalation and risk acceptance. Includes production of governance reporting on behalf of the GT&C Department Head into RCC, BMC, ORMC, regulator etc. and other forums upon request.
  • Designs/ runs risk-based testing programme to ensure control effectiveness within GT&C across key processes and critical controls.
  • Provides risk oversight, including first line responsibility for base-lining and periodic review and updates to RCSA, SOC2, BCP, IA Controls, ISAE controls, Operational Risk and compliance processes.
  • Works with GT&C leadership/staff to develop the process for GT&C to engage with business partners across CTI/Ameriprise to assess the business and project risks associated with the change agenda, including the risks being mitigated or created by the change, delivery risk and release/adoption risk as part of embedding into BAU.
  • Reviews the RAIDQ completion, risk trends, risk identification/reporting and recommends actions.
  • Active engagement in and/ or lead risk-based Post Implementation Reviews e.g. following change related incidents, to aid continuous improvement of change activity, ensure lessons are learned and benefits realised in line with project expectations.
  • Provide support for Client Change and Product Change 1st line risk activities as agreed between Co-Head of GOIS and GOIS Business Risk & Control. Escalates and ensures timely and accurate REV recording for Business Change.
Escalates and ensures timely and accurate REV recording for Business Change:
  • Ensures timely and accurate REV (Control Failure) reporting for GT&C and oversees completion of action/remediation regardless of who is responsible for the action. Reviews change related REV trends and recommends actions.
Risk Expertise:
  • Reviews internal and industry best practices, Risk/ Compliance guidance, champions 2nd line Risk initiatives, makes recommendations to Business Unit/ Functional head
  • Builds relationships with key stakeholders including Senior Business Leader, Change functions across CTI, Operational Risk in EMEA and NAM, RLOs and other BRC teams, leveraging best practice to ensure a consistent and coordinated level of service is provided to CTI and Ameriprise.

Key Capabilities

To be successful in this role you will have...
  • Risk/Control expertise: Advanced knowledge of current techniques in operational risk management, change risk and controls and the ability to review best practices within CTI and in the industry and make changes to the business unit/function risk positioning and, if needed, risk/control environment accordingly. Proven experience in Risk Management and Change.
  • Leadership: ability to lead with respect to operational risk management, controls and operational soundness
  • Analysis: ability to assess multiple data points (inherent risk, crystallised risk, emerging risks, control effectiveness) to develop an actionable plan for bringing the operational risk of the unit/function into tolerance
  • Testing: knowledge of current techniques in control assurance, ability to devise testing programme
  • Oversight: ability to put in place oversight mechanisms, and to oversee the timeliness and quality of control related deliverables
  • Governance: ability to design framework within existing governance, ability to communicate at a senior level and in c-suite forums, ability to propose, agree and ensure execution of agreed actions
  • Influence: able to influence senior management in the business unit/function to deliver on their operational risk responsibilities; able to champion, effectively, the success of 2nd line initiatives in their business unit.

Desired Capabilities

If you also had this, it would be great...
  • Prior change risk management, audit function, operational risk, controls or business management Strong experience of change management and/or transitions
  • Ability to build and maintain strong internal working relationships across all areas of the business and varying ranges of seniority Membership of leading operational risk and controls organisations externally
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