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Business & Systems Analyst

London, United Kingdom
Closing date
Dec 17, 2022

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
What the Hiring Manager Says

The Business & Systems Analyst provides subject matter expertise and supports Change delivery through the creation of functional and non-functional solution artefacts. The role is responsible for identifying, assessing and documenting requirements, specifications and functionality, aligned to business strategy, business processes and technology architecture.

About the Role

Business & Systems Analyst

Level: 4

Department: GTS

Location: London, England

Contract type: Permanent

You will conduct business process and systems analyses, needs assessments, and cost/benefits analyses of business systems and applications to create project proposals that align technology solutions with business objectives and the Quilter Technology Strategy and roadmaps.

The role holder will formulate and define system scope and objectives, based on end-user needs and a thorough understanding of business systems, applications and industry requirements.

You will identify, capture and develop requirements (functional and non-functional) providing detailed documentation and business rules to support throughout the project life cycle and change control, prioritising requirements based on high value achievable requirements.

You will drive continuous improvement of business products and services by translating requirements into improved design and service provisioning.

Project Execution Leads workshops including IT and 3rd party suppliers to evaluate and translate end-user needs into practical and pragmatic solutions.

You will operate as a link between technical personnel and the appropriate end-user department to understand the business implications of the technical solutions on the current and future business environment.

The role holder will be responsible for managing system incidents working with the project team to ensure resolution Works with the end-user to select or define appropriate scenarios to test and determine whether system changes meet project specifications.

You will coordinate with users to plan and execute User Acceptance Testing (UAT).

You will create, review and deliver end-user documentation and prepare communication material on system enhancements.

You will monitor production performance enhancements and system integrity with end-users.

You will embrace change and initiates new and better ways of working to deliver positive customer outcomes.

You will have the ability to communicate confidently and effectively, at all levels, both in written and verbal form.

The role holder will have an analytical mind set, able to use data and metrics to drive actions and develop solutions for our customers.

About You

Applications from people with diverse backgrounds enables our inclusive organisation to thrive. If you feel you don't match our job description exactly, why not take a chance on yourself and apply? You could be exactly what this role needs.

You will have proven Business Systems Analyst experience working the software development lifecycle. An external accreditation in Business Analysis/Systems Analysis is desirable.

You will have strong structured business systems analysis, data modelling and design skills and you will be able to design and document business processes.

You will have excellent stakeholder engagement capability with the ability to manage expectations and explain technical detail.

You will have technical knowledge and experience of at least one for the following:
  • Application and Data Integration Platforms
  • Web Content Management
  • CRM platforms e.g. Salesforce
  • ERP solutions e.g. Oracle Financials, Workday
  • SQL Server Databases
  • Microsoft technologies

Working in Asset Management is preferred but not essential.

You will be able to work in 'Virtual' teams' cross function/cross business and geographies.

You will have a strong knowledge of the IT delivery lifecycle, associated methodologies and their practical application.

You will have excellent organisation and planning skills to manage a wide variety of tasks, processes and responsibilities with a high attention to detail.

Our purpose is to help the generations today and tomorrow to prosper. That means we must guide people through the complexity of planning for their future, with the right financial advice and investment solutions, so that they can have more secure financial futures.

In this ever-changing world, we see that our role in society has never been more meaningful, and we are committed to using our expertise and care to guide our customers through these challenging and unprecedented times.

Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there.

We are passionate about building an inclusive culture where everyone's contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learning more about joining us.

Core Benefits

Holiday: 26 days

Quilter Incentive Scheme: All employees are eligible to participate in our incentive scheme, based on the company's performance and their contribution to it

Pension Scheme: 10% non-contributory company pension scheme that can be boosted through personal contributions

Private Medical Insurance: Single cover as standard, cover can be increased at your own cost

Life Assurance: 4x your salary, cover can be increased at your own cost

Income Protection: 75% of salary payable after 26 weeks of absence

In addition to our core benefits we offer a range of flexible benefits that you can choose from and pay for conveniently via a salary deduction.

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