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Product Communications Manager

Thought Machine
London, United Kingdom
Closing date
Feb 7, 2023

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Thought Machine's mission is bold - to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking and built core and payments technology which runs natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.

We have grown rapidly in the past few years - growing our team to more than 500 individuals across offices in London, New York, Singapore, Sydney and Melbourne. We have raised more than $500m in funding and are now valued at $2.7bn. Our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase, Standard Chartered, and more.

We have created a culture enabling our team to produce the best work in the industry, ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the most generous employee share package in the industry. We've been named AltFi's B2B Fintech of the Year, placed in the FinTech50, and in the IDC list of top 100 Fintechs.

The appointed Product Communications Manager will play a central and hands-on role in our marketing function, and bring our technology to market. We are looking for a talented individual with the aptitude and experience to strategically position B2B products and build strong collateral to support the sales and marketing teams.

Sitting within the Product team, the primary purpose of the role is to drive the promotion of our two products, and raise market awareness of our product excellence. The candidate will support the sales team with the creation of exciting, consistent and effective materials, and engage our prospects and customers worldwide. This includes curating and creating offline and online collateral and sales material for online channels, events, campaigns, social media and other outputs.

  • Bring fresh ideas and first-principles thinking to the strategy and delivery of compelling customer-facing material
  • Manage the end-to-end creation, design and execution of market product strategies surrounding product positioning within the fintech market
  • Own the messaging, organisation and discipline around our sales and product marketing collateral
  • Produce world-class sales collateral that communicates the product value proposition and drives target audience engagement
  • Employ marketing analytics techniques to gather important data (social media, web analytics, rankings etc.)
  • Work with the marketing team to strategise and optimise the delivery of content on the website and social media channels
  • Communicate directly with clients and partners and encourage trusting relationships where needed
  • Understand trends in financial services, technology and SaaS to identify new topics for internal and external content

  • Strong academic background: Russell Group university graduates preferred
  • 3+ years experience in product marketing, product management, or working with complex technical products sold to financial services
  • Meticulous attention to detail in the production of written and technical content
  • Eager to work in a fast-moving, ever-changing fintech company
  • Able to understand and effectively communicate technical products to both technical and non-technical audiences
  • Proven track record of writing and publishing business-related documentation and presentations
  • Previous experience working in a fintech, or a company selling technology solutions to financial services
  • Portfolio of published work demonstrating the ability to articulate complex product messaging to a financial services audience
  • Experience working with complex B2B software marketing environments
  • Experience collaborating across regions in an international marketing function
  • Highly competitive salary
  • Pension plan (match up to 7%)
  • Life insurance - three times annual salary
  • Competitive maternity (6 months fully paid) and paternity leave (4 week fully paid)
  • Shared parental leave (matched to our maternity leave for the same point in time)
  • 25 days holiday and bank holidays
  • Private health insurance with Bupa for you and your family
  • Health cash plan (including dental and optical)
  • Flexible working hours
  • Cycle-to-work scheme
  • Electric car scheme
  • Season ticket loan
  • Access to outstanding learning materials and courses
  • Sports and hobby clubs, subsidised by Thought Machine
  • All the latest tech you need
  • Start the day properly with fresh fruit and cereals
  • Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks
  • A talented and experienced team as your colleagues
  • An environment where we encourage learning and progress
  • Two charity days a year
  • Weekly food pop up
Thought Machine is committed to making a measurable positive impact on people's everyday lives. We are an equal-opportunity employer and value diversity at our company. We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.

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