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Client Engagement Manager

eClerx Private Ltd
London, United Kingdom
Closing date
Mar 17, 2023

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Job Description
  1. Lead the development and delivery of innovative proposals, combining domain expertise, change and production capability, and automation services
  2. Think and act critically to ensure relevance of services to meet changing client and industry needs
  3. Elicit client feedback and chair governance forums, ensuring that any issues or opportunities are swiftly dealt with
  4. Manage and grow the portfolio of services delivered to the client by developing executing customer account and coverage plans
  5. Closely work with eClerx's offshore teams across Ops/Tech to resolve client issues, escalations and rapid response to requests.Actively involved in delivery governance
  6. Understand the client's short- and long-term strategy goals. Build a plan to integrate eClerx services and the client goals.
  7. Manage project proposals, timelines and deliverable for engagements from proposal through implementation in conjunction with the services team

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