Fraud Investigator

OCBC Bank is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world's most highly-rated banks, with an Aa1 rating from Moody's. Recognised for its financial strength and stability, OCBC Bank is consistently ranked among the World's Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

Division Description
Group Legal and Compliance (GLC) supports the Bank in all legal, regulatory and compliance matters. The division ensures that the Bank's businesses comply with policies, procedures and relevant laws, rules and regulations issued by Monetary Authority of Singapore and other local regulators.
Apart from being a legal advisor on litigation, trademark filings and other legality issues where relevant, GLC plays an important role as undertakers of the bank-wide regulatory compliance and anti-money laundering initiatives. This includes developing policies and procedures to manage and mitigate risks relating to money laundering and financing of terrorism, as well as monitoring, detection and combating of money laundering and financial crime activities.

This role is part of the Group Financial Crime Compliance - Anti-Fraud team and is primarily responsible for conducting investigations into external fraud incidents and scams. Responsibilities include:

1. Conduct end-to-end investigations for assigned cases which may include potential suspicious or fraudulent activities in customer's accounts or external fraud matters.

1. Gather and analyse relevant evidence and data, conduct interviews, and document case findings in an investigation report.

1. Identify the root cause during the investigation and propose actions to mitigate the risks or issues identified.

1. Engage with various business, product, technology and risk stakeholders, and communicate investigation findings to the relevant Business Units.

1. Ensure that all investigations are completed within the stipulated timeline.

1. Undertake other ad-hoc responsibilities as and when required by the supervisor or management, e.g., providing fraud statistics, responding to audit or regulatory reviews.

Qualifications
The ideal Candidate will meet the following requirements:

• University Degree or equivalent preferred.
• At least 3 years relevant investigative experience in investigations or related areas preferred.
• Proven track record of managing complex investigations with excellent investigation, analytical, problem solving, risk mitigation and report writing skills.
• Have good working knowledge of cyber frauds and social engineering modus operandi
• Knowledge of the financial services industry, specifically in consumer banking.
• Proficient in the use of MS Office.
• Independent, resourceful and enthusiastic with a high sense of integrity.
• Good communication skills, written and spoken. Ability to produce high quality investigation reports.
• Ability to work independently with minimal supervision in a fast-paced environment.
• Systematic approach with good organization and planning skills.
• Excellent written and communication skills with the ability to communicate at all levels.
• Relevant investigative skills - interviewing, report writing, evidence gathering, fact finding and analysis, delivering briefings and presenting evidence at internal, civil, criminal, and/or disciplinary proceedings - would be an added advantage

At OCBC, we recognise your drive, passion and talent. We will bring out the best in you and empower you to excel. Fulfil your life goals and career ambitions with us.

*We regret that only shortlisted Candidates will be notified.