Senior Manager, Health and Wellness - HSBC Life

Some careers grow faster than others.

If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realize the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Senior Manager, Health and Wellness.

Principal Responsibilities

• Employee Benefits Solution & Platform Strategy
  • As a key member of the Group Health & Wellness Function, this position will help define and deliver the new Health & Wellness Proposition and Platforms across HSBC Life's markets
  • The immediate focus and priority will be for this position to help define the overall Strategy for developing and rolling out new Employee Benefits Solutions and Platforms to support HSBC's overall Health & Wellness Strategy
  • This position will be a key member of a small Group Team of Subject Matter Experts, who will drive and own the future strategic direction of the H&W programme and oversee consistent implementation across the wider HSBC Group and markets
  • This person will work closely with the various local markets to design the future-state of the Employee Benefits proposition and platform; and support delivery of the proposition within an agreed design blueprint. This person will also be responsible for liaising and collaborating with various other internal functions to support the overall H&W strategy and execution, which includes Group Transformation, Marketing, Product and Actuarial, Strategy, NextGen Partnerships, Digital as well as with the Bank
  • Importantly, this person will also work closely with various Bank functions to develop deeper integration with the bank and linkages with financial wellbeing
• Employee Benefits Solutions and Platform Delivery
  • As part of the Group Health & Wellness Team, lead the market expansion of the Employee Benefits proposition and platform to subsequent markets. The strategy is to re-use the various EB platform and solution assets; however, localized to specific market needs to serve their customer's needs
  • This role will collaborate closely with local market stakeholders and various other Group Functions; including technology, transformation and Data & Analytics to deliver the EB solutions into market
• EB Blueprint & Architecture
  • Responsible for making sure the various EB related initiatives and new market implementations are developed and executed in line with the overall business and solutions architecture and principles. This will include playing a key role in sponsoring future enhancements and changes through the Design Council
• Strategic Health Partnerships
  • In conjunction with NextGen Partnerships, this role will play a leading role in the identification, selection and engagement and contracting of global strategic partners (specifically, telehealth providers and network partners). This will be a combination of existing as well as new strategic H&W related partners. Play a leading role in the ongoing management of the relationships as well as the future evolution and improvement of the proposition
• Ongoing Support and Best Practices
  • Work with the local markets to identify opportunities to introduce new features, enhancements ongoing improvements across the wider programme; and ensure consistent execution and integrity of the proposition. Ensure re-use and leveraging global assets and capabilities across markets. Coordinate and share best practices across all markets
• Performance Management
  • Manage and monitor the H&W business and operations performance to ensure consistency, quality and adherence to SLAs and budget, through detailed and timely management reports and review meetings with the business
• Internal and External H&W Leadership
  • Ongoing monitoring and review of H&W related innovation, developments, start-ups and new technology which may support our proposition. Provide H&W proposition expertise to local business units and help drive ongoing improvement in design, operational efficiencies and ongoing innovation

Requirements

• Previous experience and track record of working on the design and implementation of Insurance linked Health and Wellness propositions across various markets
• Ability to contribute to the development of business unit strategies, plans, and priorities by providing relevant input and understanding of existing and emerging technologies, applications, and trends
• Innovative team leader with a tenacious focus on objectives, an unwavering commitment to customer satisfaction, and the ability to execute multiple priorities within fast-paced environments
• Exposure in building and maintaining partnership or supplier relationships
• Self-motivated and customer orientated
• Sound problem solving and decision making skills
• Strong influencing skills consistent with operating in a matrix management role
• Strategic planning and organising skills
• Strong leadership and coaching skills
• Excellent communication, interpersonal and presentation skills

You'll achieve more when you join HSBC.
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Issued by The Hongkong and Shanghai Banking Corporation Limited.