Manager, WPB Insurance, Direct Channels - Hang Seng Bank (HK)

Employer
Hang Seng Bank Limited
Location
Hong Kong, Hong Kong
Salary
Competitive
Posted
Aug 16, 2022
Closes
Aug 30, 2022
Ref
16411928
Job Function
Insurance
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
Job description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Insurance
Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.
Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank's retail and commercial network, with a dedicated team of professionals in place.
We are currently seeking a high caliber professional to join our department as Manager, WPB Insurance, Direct Channels.
Principal Responsibilities
  • Assist the formulation of Direct Channels business strategies to increase penetration of Life, Medical and General Insurance
  • Plan and implement business initiatives and campaigns of Digital and O2O channels from end to end
  • Drive digital insurance sales channel for business conversion and service excellence
  • Monitor business and channels performance
  • Conduct business analytics and regular reports
  • Keep abreast of competitor movement, digital and market trends
  • Liaise with stakeholders across Group office and the Bank
  • Ensure the business activities comply with regulatory requirements
Requirements
  • University graduate in Business Administration, eCommerce, Marketing or related discipline
  • Minimum 7 years banking/insurance experience, with at least 5 years in business or campaign management and implementation
  • Strong business acumen and analytical ability
  • Detail-minded with great interpersonal, communication, problem solving and multitasking skills
  • Strong drive and great sense of ownership and self-initiation to achieve excellence
  • Proficiency in English, Chinese and Mandarin
  • Great sense of ownership and servicing mind-set to ensure efficient and effective customer service delivery
If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details.
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

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