Program Director---Keystone

Role Responsibilities
In partnership with Chief Product Owner, businesses and functions stakeholders, operations and technology team defining and leading the execution of the programme keystone for SCB Hong Kong. (N.B. Programme keystone is a key programme to transform and modernise the Bank's core system and its operating model to optimise speed-to-market and value.)
The role holder will act as the Accountable Executive and having the responsibility for leading the execution of strategic transformation and overseeing the programme pan-bank to ensure successful delivery of the transformation.
As part of the execution, the role holder is responsible for:

• managing and governing the programme investment portfolio and resource capacity, ensuring the project portfolio meeting its commitment for delivery, spending and benefit with alignment to both TTO and Bank strategies
• Proactively monitor programme artefacts and deliverables for quality and completeness; increasing visibility of key risks and issues to enable effective decision making and improve the predictability of project delivery.
• Work with business / operations / functions to revise the operations process / controls under the new platform environment.
• Partner and support 2nd and 3rd line governance and audit functions to provide support and engagement to any internal or externally regulatory RFIs.
• Engage and communicate with Group / Country MT, technology and relevant stakeholders including regulators as appropriate to ensure successful delivery of the programme.
• For program execution jointly with the Technology teams and execute
  • Requirements / Scoping incl prioritization to adapt standards (save for regulatory reasons)
  • Testing (UAT) - end-to-end
  • Conversion - scoping and reconciliation processes incl weekend participation
  • Client impact management
  • Business Change management covering processes / EUC's / Training and reports
  • Business participation and ownership in the implementation plan
  • Own and execute the country communication
  • Incorporate lessons learnt
• Own and manage the relevant budget
• Key outcomes will be cost, quality and time commitments of the program. Create a sense of urgency and focus in the country organization

People and Talent

• Provide guidance and support to teams to support delivery
• Work with key appointment holders to ensure alignment of strategy across the Programme to ensure optimum allocation of project resources to each project based on skillet and objectives

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Global, region and country business and functions Heads
• Global, region and country management team
• Country Chief Technology and Operations Officer
• Global, region and country technology leads

Our Ideal Candidate

• Experience in Business, Operations and Technology, portfolio / programme management role with track record of success (preferably in financial services)
• Proven ability to prioritise issues within a large, rapidly changing environment and manage a wide variety / high volume of tasks while maintaining quality delivery.
• Understands the operational environment, processes and controls needed to execute requirements. Handles sensitive matters with discretion and confidentiality.
• A results-driven professional. Takes ownership to deliver, with a high level of flexibility and a preparedness to 'roll up his/her sleeves' to get the job done.
• Strong influencing and communication skills - oral, written and presentation. Proven success in communicating technical information in a simple way.
• A proven ability to work independently, solve problems and make balanced judgments / decisions
• Demonstrates ability to work with limited direction and multi-task without loss of quality
• Confident and courageous to raise/escalate issues in a pro-active, professional, and timely manner
• Demonstrate understanding of and commitment to the Group's core values

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity , together with our brand promise, to be here for good are achieved by how we each live our valued behaviours . When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do


• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well


• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations


• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum


• Flexible working options based around home and office locations, with flexible working patterns


• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits


• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning


• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers