Marketing Compliance Analyst

M&G plc.
Edinburgh, United Kingdom
Aug 04, 2022
Aug 19, 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
At M&G our vision is: to become the best loved and most successful savings and investment business and we're looking for people who are excited about joining us on our journey. We're digitally transforming and investing heavily in technology and innovation to develop new and improved customer propositions that really raise the bar for our customers. To help us achieve our vision we're looking for exceptional people who live our values and behaviours and who can inspire others; embrace change; deliver results and keep it simple.

We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationality, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements or home working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

What you can expect from us:
We are committed to creating an environment where you can be exceptional at all you do. To help us deliver this, we promise to:
  • Challenge Your Limits by creating a stimulating working environment and providing opportunities for you to be involved in meaningful and challenging work
  • Support Your Aspirations with a commitment to learning and development that helps you achieve and build your experience with people who want you to succeed
  • Value Your Input whereby leaders and managers will involve you in key decisions, listen to your thoughts and recognise the important contribution you make
  • Balance Your Life through a work life partnership that focuses on making this an inclusive, diverse and friendly place to work and offers the flexibility and support that enables everyone to be at their best

How do we support our employees:
All M&G plc employees will be supported in the workplace through our M&G Employee Assistance Programme (EAP). If you need counselling, confidential financial or legal advice. The service is available 24 hours a day, 365 days a year and offers access to qualified professionals who can provide specialist information, advice and support on many issues. It offers a broad range of services, including help with family issues, maintaining work/life balance and mental health support.

The Rol e: Marketing Compliance Analyst (Hybrid working London or Edinburgh or Paris or Luxembourg)

M&G is committed to helping people plan for their future with confidence. To be relevant in the future we need to centre around the needs of our customers in the 28 markets we serve - from America to Europe to Asia - and in the UK, developing compelling propositions. The Brand and Marketing function plays an essential role in inspiring people to plan for a better future and make M&G plc the brand they choose to make it happen.

Responsible for the delivery of compliant marketing communications in the UK and internationally, the Marketing Compliance Analyst will be critical in delivering clear, fair and not misleading communications for our customers and clients. This role will operate within the Global Marketing Communications Compliance Team.

To be successful in this role, you will be confident in providing sound regulatory advice in a first-line digital environment to stakeholders across the function and beyond; driving customer-centric thinking and working with others to find solutions. You will inspire your stakeholders, helping them to further develop regulatory capability and confidence, supporting a strong risk culture. Ideally, you will have held a similar financial promotions regulatory role, though we are able to consider candidates with a broader regulatory, legal or risk related background.

Experienced Colleague:
  • Accountable for providing a quality service or product to customers and stakeholders, using skills/experience built through significant practical experience or training
  • For team leaders, accountable for ensuring the team the role supports is delivering a quality service or product
  • Works within established frameworks and procedures, with the freedom to interpret them to solve a range of problems
  • Delivers outputs that are clearly defined, using discretion over how to achieve them
  • Makes suggestions for improvements to the work of the team, based on previous experience and knowledge of similar situations

Key Responsibilities for this role
  • Reviewing, approving and advising on marketing communications within the Marketing Compliance Framework, ensuring all content is clear, compliant and customer-centric.
  • Supporting the team in the delivery of ongoing continuous improvements to strengthen the control environment, leading on specified activities within this.
  • Demonstrating financial promotions regulatory knowledge within the UK and ideally other markets, using your skills and business knowledge to apply sound judgement.
  • Working collaboratively with others, providing clear and actionable feedback to expedite the approval process.
  • You will demonstrate efficiency in your approvals, drawing on creativity and digital agility to find opportunities to work in easier and ways. Demonstrating critical thinking skills, you will use data and other sources of information to prompt ongoing improvements.

Key Knowledge, Skills & Experience
  • Language fluency whether native speaker or qualifications Spanish, French or German (essential)
  • Experience of delivering quality customer-centric marketing communications regulatory advice and approvals within financial services, preferably life and pensions.
  • Must have experience of working in a regulated environment and can demonstrate an understanding of pensions and investment funds.
  • Strong people skills, capable of inspiring others to deliver the best for customers and develop their regulatory knowledge.
  • Experience of risk management and supporting continuous improvements of controls.
  • Experience of working with broad stakeholder groups across multiple channels.
  • Experience of providing engaging and interactive training sessions to others, in-person and/or remotely.
  • Proactive and highly collaborative style with a positive attitude to deliver through self and others within a fast-paced, commercial environment.
  • Strong verbal and written skills - in person and remotely, with good attention to detail.

Work Level: Experienced Colleague
Recruiter Name: Chloe Murphy

We live by four behaviours at M&G and we ask all our employees to:
  • Inspire Others - Support and encourage each other, creating an environment where everyone can contribute and succeed
  • Embrace Change - Be open to change, willing to be challenged and able to adapt quickly and imaginatively to new ideas
  • Deliver Results - Focus on outcomes, set high standards and deliver with energy and determination
  • Keep it Simple - Cut through complexity and bureaucracy, be clear and decisive and never overcomplicate things
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