VP Of Product

Paris, France
Jul 07, 2022
Jul 21, 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Onfido is the new identity standard for the internet. We empower people around the globe to reach services they love and need simply, speedily and safely - whether they're renting a car or opening a bank account or completing a high-value transaction where identity is key. We built a full-service suite of AI-powered identity verification solutions with fairness and inclusiveness at their core, and were awarded 'Outstanding Leader in Accessibility' and 'Best Innovation in Algorithmic Bias Mitigation' awards at CogX.

Onfido is an established pre-IPO technology company with a prominent position in the global marketplace that has been repeatedly recognized for excellence in performance and innovation. In 2021 we were awarded 'Artificial Intelligence and Machine Learning Hot Company' by CyberDefense Global Infosec Awards, 'Fraud Prevention Innovation of the Year' at the CyberSecurity Breakthrough Awards, and named to the CB Insights Fintech 250 for the fourth year running. We've received over $200 million in funding from investors including TPG Growth, Microsoft, and Salesforce to achieve our vision. We partner with thousands of businesses to help millions access services every week - from billion dollar institutions to hypergrowth unicorns. We support identities from 195 countries, and 2,500+ document types. Our recent growth is fuelled by continued increasing demand in the United States - where we've grown in year-over-year sales by 264% - as more enterprise organisations accelerate their digital transformation plans with Onfido.

Our goal is to work together to promote and celebrate an inclusive and diverse community. Collectively, all Onfidoers are committed to creating an environment where everyone can be themselves, and where differences are celebrated. We encourage people from all backgrounds and cultures to come together to solve some of the world's most interesting problems.

As the Vice President of Product Management reporting to the Chief Product Officer, you will be responsible for our core Verification product lines (Document and Bio). You will help define our future Vision, Strategy and Roadmap, and execute new "Horizon 3 bets" including M&A. You will help transform Onfido into a multi-product company and be responsible for end-to-end delivery and scaling of these product lines. You will be central to Onfido's mission to be the global leader in identity verification and expand into new products.

This critical role will combine executive leadership, translating strategic thinking into execution plans, team management, effective delivery, and serving as an expert on the global customer and product markets.

Onfido is relentlessly pursuing a market leadership position and requires exceptionally strong product leadership to drive a customer-centric and technological-superior product ethos for the company. The VP of Product takes a broad look at the company and market to ensure Onfido is set up for success and fully utilizing all company resources in an efficient manner first and foremost by building and scaling a world-class product management team and Product discipline.

This role can be remote, but will require intimate and frequent interaction with London, our company headquarters and Product hub, and other European R&D hubs (in Lisbon and Paris). The role will report to the CPO, who is based in Washington, DC, and interact closely with the C-level executive team (located in London, Paris, and US).

    • Help define Onfido's Vision, Strategy, and Roadmap
    • Help develop a world-class Product discipline at Onfido .
    • Managers distributed across London, Lisbon, Paris, and the US. Directly manage a team of 3 Product Directors providing strong career and role development and ensuring high retention of top employees.
    • Align team with end-to-end product line vision and the company's business strategy, goals/OKRs, and key KPIs. Focus team on impact and rapid delivery.
    • Develop, maintain and communicate an ambitious end-to-end roadmap to internal and external stakeholders
    • Partner effectively with Engineering, Design, Growth, and Product Marketing to ensure we validate, build, launch, and measure our product-market fit and alignment with customer expectations to provide the best in class identity verification product
    • Manage all operational aspects of the product lines to drive continued success to Onfido's NPS program including building direct relationships with our key customers and prospects
    • Lead and influence an aggressive growth mindset and challenge with investment proposals that show aggressive growth but have a well-thought-through ROI.
    • Serve as one of the primary contacts with key customers and partners to present roadmaps, take customer feedback and support the effective sales and customer lifecycle processes
    • Serve as a spokesperson for the end-to-end Onfido product internally and externally
    • Serve as liaison between the product development function and its stakeholders including the executive team to ensure proper internal alignment and efficiency and providing a bridge between business/corporate strategy and the product visioning and strategy processes.
    • Become a subject matter expert and thought leader in Onfido product markets
    • Have previously served as a VP Product (or related position in a larger firm) in a similar-size company or product line
    • Significant people management experience, including management of Directors in a fast growing technology scale-up
    • Strong understanding of Onfido product and customer markets, competition, and underlying technologies. Direct experience in a relevant industry that involves identity management technologies including but not limited to financial services, transportation, healthcare, or e-commerce.
    • Track record of leading several products to successful commercial outcomes; must be able to demonstrate multiple complete product cycles from inception to full-scale success showing material impact to business outcomes.
    • Excellent at executive, full company, and larger venue presentations, and able to inspire and motivate customers and employees through written and verbal communications that are clear, concise, elegant, and persuasive.
    • Must be able to build strong trusted scaleable relationships with the various corporate stakeholders, and in particular with R&D, Growth, and Marketing
    • Able to demonstrate successful deployments of prioritisation frameworks across a global product platform
    • Demonstrated ability to teach and coach product management skills across the full product lifecycle. A successful candidate should have past direct report examples demonstrating successful development and mentoring of high-performance individuals.
    • Have the technical depth to understand our technological challenges and lead meaningful conversations with engineering and research. A degree in CS or a related field and/or familiarity with scaled ML/AI systems would be a plus.
    • As a plus, have experience working with a high-caliber research team that can help drive product agenda via innovation.
"We encourage people from all backgrounds, cultures and skill levels to apply. It is okay to not meet all requirements listed as we are looking for individuals who are passionate, eager to learn."

Where you will be:

At Onfido, we have a distributed workforce.
For this role, you can work in any EU country where we have a legal entity. We have a hybrid model, and you can choose to work fully remote, or come to our offices! We let all of our employees choose what's best for them.

Onfido Culture

Onfidoer's share a set of core values and want to hear from you if you believe in:
> Succeeding together; you work collaboratively and put the team first
> Taking pride; you care about quality, producing great work and customer / user outcomes
> Creating customer buzz; you demonstrate a strong user / customer focus
> Learning things & sharing them; you have a natural curiosity and default to sharing knowledge with others
> Finding a better way; you're adept at finding solutions, experimentation and innovating to make things better

Onfido Balance

Personal hyper-growth requires a fast-moving environment, a clear career development plan and-crucially-looking after ourselves.

Onfido Balance is the toolkit we've developed to succinctly communicate our benefits offering:
> Our Body benefits prioritise health, wellbeing, exercise and recovery.
> Our Head benefits are focussed heavily on learning whatever your learning style, mental wellness and flexible working.
> Our Heart benefits are framed around sharing our success with our peers, our local communities and our future selves in the form of equity, corporate social responsibility and better togetherness.

Check out Life at Onfido via our LinkedIn Careers Page !

Onfido is committed to creating a diverse and inclusive work environment. We're always on the lookout for talented, passionate people and encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion. If you need reasonable accommodation at any point in the application or interview process, please let us know.

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