Forex and Money Markets Investigations Officer

BNP Paribas CIB
Lisbon (PT)
to be defined
Jul 01, 2022
Jul 17, 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time

Sobre a vaga

About The Job

  • The Back-Office Analysts are responsible for settling the transactions booked by the Traders and Salesmen of trading rooms in Paris, London, Singapore and New York. Our customers include large corporates (French and international), institutional investors, BNP branches around the world, Central Banks and international high street banks.
  • The main mission of the Investigations Analysts is ensuring the proper reconciliation of the accountings initiated by the FO’s bookings (FX, Money Markets and Precious Metals) including nominals and late-payment fees. They must also identify potential operational risks and escalate accordingly to the surrounding BO teams and/or their management.

Your Main Activities Are

  • Make sure treatment of payment incidents and interest claims process are handled in a timely manner, until they are fully resolved
  • Make sure to analyse and escalate to the management incidents involving a major operational failure, in the context of minimising operational risk
  • Resolve queries and issues in relation with the relevant departments; understand the importance of effective escalation
  • Understand the principles of financial transactions, methods of payments and potential settlement/delivery issues
  • Make sure processes are performed according to procedures and taking into account financial, operational, legal and regulatory risk framework
  • Make sure settlements are done according to Risk and Compliance Group guidelines/requirements including embargoes/sanctions alert management
  • Make sure settlements are done taking into consideration cut-off times and Liquidity Treasury constraints when required
  • Perform all tasks with a client focus mind-set: identify issues and improve the services offered to our clients, assist them to meet their needs, improve communications between the bank and its clients, be open-minded and work towards the satisfaction of the clients
  • Maintain efficient and close working relationships with all key worldwide internal and external contacts: Correspondent Banks, overseas BNPP Branches, Global Markets & ALM Treasury Front Office, Operations team (Trade support, confirmation & settlement teams, payment investigation Treasury and Liquidity Forecasting, accounting, client management teams, among others)
  • Responsible on a daily for reporting the status of controls and remaining operational risk on the scope of responsibility
  • Active participation to the “team life”: formalisation of team procedure, training, coaching new staff, contribution to improve team efficiency, operational process, IT functionality (submit new ideas/proposals, participate in testing, among others)

Profile And Skills To Success

  • Bachelor Degree
  • Fluency in English
  • Communication skills - oral & written
  • Client focused
  • Ability to collaborate / Teamwork
  • Ability to synthetise / simplify
  • Ability to understand, explain and support change

About The Team

  • The Forex and Money Market (FXMM) Investigations team is part of the Transversal pole within the Settlement & Controls Department of Global Markets Operations. This team of 20 officers are in charge of the payment incidents management (called “investigations”) of all Foreign Exchange, Precious Metal and Money Market transactions done under BNPP Paris and BNPP London entities by the Global Markets and Asset and Liability Management (ALM) & Treasury Businesses. The Forex and Money Markets Back-Office is responsible for the administrative and accounting management of all operations regarding FXMM, between BNP Paris, BNP London and BNP Security Services, and their respective clients.

Why joining BNP Paribas?

  • Leading banking institution

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 65 countries, with around 190 000 Employees – including more than 145 000 in Europe.

  • Our presence in Portugal

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

  • International reach

BNP Paribas Holds Key Positions In Its Three Core Operating Divisions

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success.

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
  • Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

  • Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

  • Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

To find out more on why you should join BNP Paribas visit

  • Please note that only applications submitted in English will be considered.
  • In case you are selected for this role, further documentation will be requested to support your hiring process.

Primary Location


Job Type

Standard / Permanent



Education Level

Bachelor Degree or equivalent (>= 3 years)

Experience Level






Job Number: 2202GMOCM10007

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