Business Analyst

Role Overview

The Business Analyst's role will be responsible for working with both Business and IT to elicit requirements/user stories and to recommend solutions that will help deliver system enhancements and improved business performance, whilst ensuring regulatory compliance.

Key Responsibilities

• Requirements engineering: elicit, analyse and validate stakeholder requirements, business requirements and solution requirements (functional and non-functional). To document the requirements in the form of user stories supported with acceptance criteria and to have the ability to elicit requirements ensuring both vertical and horizontal traceability.
• Business case creation, feasibility study and solution evaluation: analysing and assessing risks and impacts of solution options, performing cost-benefit analysis and collaborating with a variety of stakeholders to achieve an investment decision.
• Strategy analysis: exploring and analysing current situations, internal and external strategic drivers, implementation strategies and identifying risks and impacts of a desired implementation approach.
• Process Design: ability to document both the AS-IS and TO-BE situations for relevant business domains
• Planning and monitoring deliverables: monitor and manage their own BA and wider project deliverables. Escalate and manage risks and issues as they arise.
• Change Delivery: Helping identify impacts to the Business, Processes, IT Systems and Organisational structure.
• Business readiness - Planning and co-ordinating communications and training to support the Project implementation.
• Collaborative working: Active participants and contributors within the Bank's BA practice.

Competencies & Experience

• Effective Stakeholder Management
• Able to effectively communicate to varying levels of Stakeholders
• Analytical approach to work; varying ways to problem solve (e.g. data analysis, MI), root-cause analysis etc.
• Be able to work autonomously and as part of a wider team
• Practical experience and an understanding of both Agile and Waterfall ways of working
• Experience in modelling business processes, preferably BPMN or other industry modelling standards
• Experience using a variety of BA software tools such as JIRA, Confluence, MS Visio etc.
• Experience working within the Financial Services sector is also desirable

Compliance with the 5 Conduct Rules

• Act with integrity;
• Act with due skill, care and diligence;
• Be open and co-operative with the FCA, PRA and other regulators;
• Pay due regard to the interests of customers and treat them fairly;
• Observe proper standards of market conduct.

Core Values

• Is business-oriented and focuses on the customer;
• Takes a long-term approach;
• Has the courage to make decisions;
• Is innovative and proactive;
• Takes responsibility for his/her own development;
• Has high ethical and moral standards;
• Likes good administrative order;
• Collaborates with others to achieve joint goals;
• Contributes to the development of operations and colleagues.

General Competencies

• Actively Builds Relationships;
• Acts According to Handelsbanken's Culture
• Creates business value;
• Embraces change and technology;
• Role Specific Regulations.