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Business Analyst

Handelsbanken Plc
London, United Kingdom
Closing date
Oct 11, 2022

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Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Role Overview

The Business Analyst's role will be responsible for working with both Business and IT to elicit requirements/user stories and to recommend solutions that will help deliver system enhancements and improved business performance, whilst ensuring regulatory compliance.

Key Responsibilities
  • Requirements engineering: elicit, analyse and validate stakeholder requirements, business requirements and solution requirements (functional and non-functional). To document the requirements in the form of user stories supported with acceptance criteria and to have the ability to elicit requirements ensuring both vertical and horizontal traceability.
  • Business case creation, feasibility study and solution evaluation: analysing and assessing risks and impacts of solution options, performing cost-benefit analysis and collaborating with a variety of stakeholders to achieve an investment decision.
  • Strategy analysis: exploring and analysing current situations, internal and external strategic drivers, implementation strategies and identifying risks and impacts of a desired implementation approach.
  • Process Design: ability to document both the AS-IS and TO-BE situations for relevant business domains
  • Planning and monitoring deliverables: monitor and manage their own BA and wider project deliverables. Escalate and manage risks and issues as they arise.
  • Change Delivery: Helping identify impacts to the Business, Processes, IT Systems and Organisational structure.
  • Business readiness - Planning and co-ordinating communications and training to support the Project implementation.
  • Collaborative working: Active participants and contributors within the Bank's BA practice.

Competencies & Experience
  • Effective Stakeholder Management
  • Able to effectively communicate to varying levels of Stakeholders
  • Analytical approach to work; varying ways to problem solve (e.g. data analysis, MI), root-cause analysis etc.
  • Be able to work autonomously and as part of a wider team
  • Practical experience and an understanding of both Agile and Waterfall ways of working
  • Experience in modelling business processes, preferably BPMN or other industry modelling standards
  • Experience using a variety of BA software tools such as JIRA, Confluence, MS Visio etc.
  • Experience working within the Financial Services sector is also desirable

Compliance with the 5 Conduct Rules
  • Act with integrity;
  • Act with due skill, care and diligence;
  • Be open and co-operative with the FCA, PRA and other regulators;
  • Pay due regard to the interests of customers and treat them fairly;
  • Observe proper standards of market conduct.

Core Values
  • Is business-oriented and focuses on the customer;
  • Takes a long-term approach;
  • Has the courage to make decisions;
  • Is innovative and proactive;
  • Takes responsibility for his/her own development;
  • Has high ethical and moral standards;
  • Likes good administrative order;
  • Collaborates with others to achieve joint goals;
  • Contributes to the development of operations and colleagues.

General Competencies
  • Actively Builds Relationships;
  • Acts According to Handelsbanken's Culture
  • Creates business value;
  • Embraces change and technology;
  • Role Specific Regulations.

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